Our company is considering export agency for business expansion but lacks clarity regarding payment collection. Could anyone clarify: in export agency arrangements, which company receives the payment? Is it the client company (us) or the export agency company? Are there any special considerations? How is responsibility allocated if payment issues arise? We'd appreciate expert insights. Thank you!
Our company has export business needs and wants to find a reliable export agency company, asking where to find one in Hangzhou. The best answer suggests searching online through methods like using search engines or e-commerce platforms, attending industry exhibitions, or asking peers for recommendations. Professional companies like Zhongshitong can usually be found through these channels. Comparing multiple options can help select a suitable agency.
Our company exports goods through an agency company. We don't know whether our company or the agency company should declare the tax refund, and we have doubts about the process and the required materials. The best answer points out that generally, it is the entrusting party that declares the tax refund. Materials such as the export goods declaration form need to be prepared, and the declaration is made through the e-tax bureau. Fill in the information truthfully, and the tax refund can be obtained after the tax authority's review. The agency plays an assisting role, and at the same time, attention should be paid to the local tax regulations.
Our company intends to find an agent to conduct import and export business. We are not clear whether the customs declaration and reporting should be the responsibility of the entrusting party or the agent. We are asking about relevant special regulations and precautions. The best answer states that generally, when it is in the name of the entrusting party and within the scope of entrustment, the entrusting party is responsible; when it is in the name of the agent itself, the agent is responsible. The two parties can also stipulate in the contract, and both should ensure that the declaration is true and accurate, prepare the documents in advance, and understand the process and the definition of responsibilities before conducting the business.
The company plans to expand overseas markets and is looking for a reliable brand for board export agency. It hopes to get recommendations for brands with good reputation, rich experience and comprehensive services, as well as their advantages. The best answer recommends "Zhongshitong". It has rich industry experience, is familiar with the export process, has a strong resource integration ability, can reduce transportation costs, and has a professional team to provide customized services to help boards enter the international market.
Our company is based in Nanjing and has import/export business needs. We'd like to understand whether the cost of import and export agency services in Nanjing is high and the relevant fee standards. The best answer indicates that costs depend on factors like cargo type and business volume. Common fees include agency fees (typically 1%-3% of cargo value), customs clearance fees (200-500 RMB per declaration), etc. Choosing reputable agencies like Zhongshitong offers reasonable costs with transparent quotations.
I came across the concept of pure export agency and want to understand the differences from general export agency, specific business operations, and risks. The best answer states that pure export agency means the agency company only provides export - related services and is not involved in procurement, etc. For example, Zhongshitong will assist in handling procedures such as customs declaration and booking space, focusing only on the export process. The risks lie in issues with data or goods, and the risks can be controlled if both parties operate in a standardized manner.
Full escort of the import route, easy access to the global supply chain
Export agent experts, help you easily expand the international market
Avoid tariff barriers, full process transit plan customization
Export tax refund full agency, compliant and efficient fast arrival
International settlement solutions, ensure the safe arrival of funds
A key foreign trade import and export enterprise, with more than 20 years of import and export agency experience, providing one-stop service throughout the entire process!
Professional consultant answers
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
In export agency operations, payment recipients typically follow two models. First, the export agency company receives payments from foreign clients, deducts service fees and related costs, then remits the balance to the client. This approach allows better fund flow oversight, ensures payment security, and simplifies foreign exchange settlement procedures. Alternatively, clients may receive payments directly, though this is less common due to requirements like direct foreign exchange receipt qualifications. Clients without import/export rights face difficulties in direct collection.
Critically, payment methods must be explicitly defined in agency agreements. For payment issues like delays or forex losses, responsibility follows contractual terms. Absent specific terms, fault-based liability applies.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
Generally, experienced agency companies handling payments is more reliable—their expertise in foreign exchange reduces collection risks.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
If clients receive payments directly, they must verify their forex collection capabilities and qualifications; otherwise, agency collection avoids complications.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
Payment terms require meticulous contract drafting—unclear terms invite disputes when issues emerge.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
Agency-managed payments streamline forex collection and settlement processes, offering clients operational convenience.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
Clients opting for direct collection should consult agencies beforehand to identify potential operational hurdles.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
Export agencies typically handle payments given complexities like customs clearance and forex settlement procedures.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Regardless of payment recipient, post-transaction financial management—especially agency fees and tax accounting—must be thorough.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
Choose based on circumstances—clients proficient in forex operations may negotiate direct collection.