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What are the reasons for the non-refund of taxes in agency exports?

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I asked an agency company to help export goods, but was told that I couldn't get a tax refund. What's going on? The exported goods are all normal, and the agency company is also qualified. I'd like to know what are the general reasons for the non-refund of taxes in agency exports? Could it be that the process wasn't followed correctly, or are there special regulations for the goods themselves? I hope you can explain it to me in detail so that I can understand where the problem is and avoid it in the future.

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Professional consultant answers

Emily Liu
Emily LiuYears of service:10Customer Rating:5.0

Settlement and payment expertConsult

There may be various reasons for the non-refund of taxes in agency exports. Firstly, if the exported goods belong to the products that are clearly stipulated by the state as not eligible for tax refunds, such as some "two-high and one-resource" products (highly polluting, high energy-consuming, and resource-based products), tax refunds cannot be processed. Secondly, if the exporting enterprise fails to declare for tax refunds within the specified period, according to the regulations, the enterprise should collect all relevant vouchers and declare for export tax refunds (exemptions) within each value-added tax declaration period from the next month after the date of customs declaration of the goods to April 30th of the following year. If it is overdue, it cannot be processed. Thirdly, if the tax refund vouchers provided by the exporting enterprise are incomplete or false, such as errors or forgeries in documents like customs declarations, invoices, and verification forms, it will also lead to the inability to get a tax refund. In addition, if the contract terms of the agency export business do not meet the requirements for tax refunds, or if the enterprise's tax payment credit rating is low and there are tax violations, it may affect the processing of tax refunds.

Enterprises need to carefully check each link to find out where the problem lies.

Sarah Zhang
Sarah ZhangYears of service:8Customer Rating:5.0

Document expertConsult

It may be that problems occur during the transportation, storage, etc. of the goods, resulting in a discrepancy between the state of the goods and the declaration, which affects the tax refund. For example, the goods are damaged or deteriorated, which is inconsistent with the quality, specifications, etc. declared at the time of export.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

Operational errors by the agency company may also lead to the non-refund of taxes. For example, if the entered data for declaration is incorrect, such as filling in the wrong goods information, amount, etc., the tax refund review will not be passed.

James Liu
James LiuYears of service:10Customer Rating:5.0

Foreign trade tax refund consultantConsult

If the enterprise fails to collect foreign exchange in a timely manner and does not meet the conditions for deemed collection of foreign exchange, according to the regulations, the export business without collected foreign exchange cannot be processed for tax refunds.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

There may be problems with the suppliers of the exported goods. For example, if the supplier is recognized as an abnormal household by the tax authorities, the invoices issued by it may not be used for tax refunds.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

If there is a discrepancy between the customs filing information and the tax filing information during the export operation process of the enterprise, it may affect the tax refund. For example, if key information such as the enterprise name and customs code is incorrect.

Amanda Yang
Amanda YangYears of service:3Customer Rating:5.0

Cost control consultantConsult

If the trade mode does not meet the requirements for tax refunds, it will also be the case. For example, some special trade modes may have different tax refund regulations. If not operated according to the requirements, tax refunds cannot be obtained.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

If the enterprise's own financial accounting is not standardized and it cannot accurately calculate the cost, input tax amount, etc. of the exported goods, it will also affect the processing of tax refunds.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

If the raw materials of the exported products involve special circumstances, such as if the raw materials are purchased tax-free, there may be special regulations when calculating tax refunds. If not handled properly, tax refunds cannot be obtained.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

During the review process by the tax authorities, if doubts are found in the enterprise's export business and the enterprise cannot provide valid explanations or supplementary materials in a timely manner, it may lead to the non-refund of taxes.

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