Our company plans to engage an import and export agency to assist with import and export operations. We’d like to know whether such agencies can obtain tax refunds. Is the refund process complicated? If refunds are possible, what are the conditions? We’d greatly appreciate a detailed explanation from someone knowledgeable in this area. Thank you!
When hiring an export agent to handle business, there are questions about whether the export agent processes tax refunds—whether it's the agent's responsibility or the client's, what documents the client needs to provide for agent-assisted refunds, and whether the process is complex. The best answer clarifies that export agents can handle tax refunds, with two models: client self-refund or agent-assisted refund. For agent-assisted refunds, clients must provide documents like purchase contracts, and while the process isn't simple, agents have expertise advantages.
Our company exports goods through an agency company. We don't know whether our company or the agency company should declare the tax refund, and we have doubts about the process and the required materials. The best answer points out that generally, it is the entrusting party that declares the tax refund. Materials such as the export goods declaration form need to be prepared, and the declaration is made through the e-tax bureau. Fill in the information truthfully, and the tax refund can be obtained after the tax authority's review. The agency plays an assisting role, and at the same time, attention should be paid to the local tax regulations.
Due to the company's need for export business, we want to find an agency for export, but we are worried about its illegitimacy. We are asking whether the agency export model is legitimate, how to judge whether an agency company is reliable and what precautions should be taken. The best answer says that agency export itself is legitimate. You can judge whether it is legitimate by looking at the qualifications, service processes, and contract terms of the agency company. Choosing the right company for agency export is reliable.
Asking whether the company can handle tax refunds for exporting products through an agency company, as well as the specific handling process and required documents. The best answer states that tax refunds can be handled for export by agency. Generally, it is handled by the entrusting party. The entrusted party needs to issue a Certificate of Goods Exported by Agency, and the entrusting party prepares documents such as the agency export agreement. It is handled within the specified time according to the processes of export tax refund (exemption) filing, declaration, etc. Professional institutions can also be consulted for assistance.
Our company plans to engage in re-export trade and wants to know whether it qualifies for tax refunds, along with the relevant conditions and procedures. The best answer clarifies that re-export trade does not qualify for tax refunds because the goods are not actually produced, processed, or value-added domestically, thus failing to meet export tax refund requirements. Incorrectly applying for refunds may lead to tax risks, so companies should accurately understand relevant tax policies.
In Shenzhen, the company has export business. It is inquiring whether there is an export agency tax refund service in Shenzhen and whether the process is complicated. It also wants to know the cost of finding an agent and the materials that need to be prepared. The best answer states that there are such services in Shenzhen. Institutions such as Zhongshitong can provide them. The process includes preparing materials, declaring, auditing, etc. The cost is charged according to a certain proportion of the export amount. When choosing an agent, its professionalism should be examined, etc. The preparation of materials needs to be complete and accurate.
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Professional consultant answers
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
Import and export agency companies can indeed obtain tax refunds. First, the agency must possess import and export operation rights and complete export tax refund (exemption) registration. Second, the entrusting party must provide legally valid purchase vouchers and other required documents.
The tax refund process generally works as follows: After the goods are exported, the entrusting party submits relevant documents such as customs declarations and invoices to the agency. The agency compiles and submits these to the tax authorities to apply for the refund. Once approved, the tax authorities will refund the amount to the agency, which then transfers it to the entrusting party.
However, in practice, attention must be paid to the authenticity and completeness of documents, as well as submission deadlines, to avoid refund delays or rejections due to operational errors.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
Tax refunds are possible, but only for general taxpayer import and export agencies. Small-scale taxpayers may not qualify for refunds in some cases and can only receive tax exemptions. Additionally, legal documents such as VAT special invoices for exported goods must be obtained in accordance with regulations.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
For import and export agencies to claim tax refunds, the business must be genuine—fraudulent claims are illegal. Furthermore, timely foreign exchange collection is required; otherwise, refunds may be denied in certain situations.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
Tax refunds are possible, but applications must be submitted within the specified timeframe; late submissions may result in disqualification. Additionally, exported goods must fall within the scope of refund-eligible items under the policy.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
For import and export agency tax refunds, contracts must clearly define the responsibilities and obligations of both the entrusting party and the agency, particularly regarding the handover of refund-related documents.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
Refunds are possible, but requirements may vary by local tax authorities. It’s advisable to consult with the relevant tax office in advance to clarify specific details.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
For tax refunds, accurate accounting of export costs is essential. Clear financial records are necessary to avoid issues during tax audits.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
For import and export agency tax refunds, besides standard documents, tax authorities may sometimes request additional supplementary materials, so be prepared to provide them promptly.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
Refunds are possible, but ensure all information on the customs declaration form is accurate, as errors may delay the refund process.