Our company plans to venture into export agency business but lacks prior experience. Could you advise on how to excel in export agency? What aspects should we pay special attention to during operations, such as client communication, process control, or qualification preparation? We’d appreciate insights from experienced peers to help us avoid pitfalls.
The company intends to expand overseas markets and wants to find a Qingdao foreign trade export agency. However, it is worried about its unreliability and asks about the operation process, service quality, charging standards, etc. The best answer points out that there are reliable and unreliable Qingdao foreign trade export agencies. You can examine them from aspects such as standardized operation processes, comprehensive services, and transparent and reasonable charges. By examining qualifications, word-of-mouth, cases, etc., you can find a reliable agency.
The company plans to expand its overseas photovoltaic business. Due to unfamiliarity with the export process, it wants to find a well - known and reliable photovoltaic export agency company in Qingdao. It hopes that the agency has rich experience in customs declaration, logistics, customs clearance, etc., and can guarantee the service quality. The best answer recommended Zhongshitong, which has rich experience in the field of photovoltaic export agency, accurate and fast customs declaration, excellent logistics solutions, strong customs clearance ability, and a good reputation, which can effectively guarantee the photovoltaic export business.
The person in charge of an SME wants to expand overseas markets. Due to the complexity of the export process, they plan to find an agent and ask how much it generally costs for SMEs to use export agency services, how the fees are calculated, and whether there are any hidden fees. The best answer states that there is no fixed standard for export agency fees. Commonly, it is charged at a rate of 1% - 5% of the order amount or a fixed fee of 2000 - 10000 yuan. Before cooperation, the fee items should be clarified and a detailed contract should be signed.
I'm new to export agency business and want to know if overt and covert commissions still exist in this field, including their operational details and business impacts. The best answer confirms both types remain: overt commissions are explicitly stated in documents and directly deducted by foreign clients, while covert commissions are privately paid after receiving full payment. Overt commissions offer transparency for cost calculation, while covert ones require compliance attention.
I want to apply for an import and export agency but don't know where to start. I'm asking about the application steps, required materials, and enterprise qualification requirements. The best answer points out that first, register legally to obtain a business license, then go to the commercial department to handle the record-filing registration of foreign trade operators. Next, do customs record-filing, inspection and quarantine record-filing, and electronic port access. Finally, handle the registration of the foreign exchange receipt and payment list. Just prepare the materials and follow the steps as required.
I want to understand the calculation method of the company's import and export agency quotation and am worried about being cheated. The best answer states that the quotation usually includes a basic agency fee (ranging from 0.5% - 5% of the cargo value, determined according to factors such as the goods), an operation fee (charged at a fixed rate per ticket), a transportation fee (calculated based on the transportation mode, etc.), a document fee, etc. If there is tax advance, interest will also be charged. It is necessary to clarify each charging item with the agency to avoid disputes.
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Professional consultant answers
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
To excel in export agency, first, familiarize yourself with the export process—master every step from quoting and contract signing to preparing goods, booking shipments, customs clearance, loading, and settlement. This ensures smooth operations without errors.
Second, maintain excellent communication with clients. Understand their needs promptly and convey information accurately to avoid issues caused by miscommunication.
Third, prioritize qualification preparation, such as import-export licenses and industry-specific permits, to ensure legal compliance.
Additionally, risk management is critical. Address risks like exchange rate fluctuations and market volatility with preemptive strategies.
Lastly, build a reliable supply chain network, including trustworthy freight forwarders and customs brokers, to guarantee smooth exports.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
Effective document management is vital. Export agency involves numerous documents—commercial invoices, bills of lading, packing lists—so ensure they are accurate, complete, and submitted on time to avoid delays in customs clearance or payment.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
Stay updated on policy changes. Trade and tariff policies vary by country and evolve constantly. Timely awareness helps clients plan effectively and avoid losses from policy shifts.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
Enhance team expertise in areas like foreign trade knowledge and language skills. A professional team operates more efficiently and delivers better client service.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
Build a strong reputation. Establishing credibility and reliability in the industry attracts more clients and fosters long-term partnerships.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
Optimize cost control. Help clients reduce export expenses—such as shipping and taxes—while maintaining service quality to boost competitiveness.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
Strengthen logistics monitoring. Track shipments in real-time and address transit issues promptly to ensure timely and safe delivery.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
Provide excellent after-sales service. Resolve client feedback quickly to enhance satisfaction and loyalty.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Leverage digital tools like foreign trade management software to improve efficiency and data accuracy.