What does the export freight forwarding business usually include?

The export freight forwarding business has the loading and unloading services of goods. It is necessary to ensure the safe loading and unloading of goods at the port of departure and the port of destination. At the same time, there is also the preparation of documents. Besides the bill of lading, documents such as packing lists and invoices also need to be accurately prepared. In addition, it may also involve the transportation arrangements of special goods. For example, for dangerous goods, operations should be carried out according to special regulations.

The freight forwarder will be responsible for arranging transshipment. If the goods cannot be directly shipped to the port of destination, a reasonable transshipment route and method should be planned. It will also assist in handling unexpected situations during the transportation process. For example, if the ship schedule is delayed due to bad weather, it will coordinate all parties to solve the problem. Moreover, in terms of customs clearance at the port of destination, it can also provide certain guidance or assistance.

The export freight forwarding business includes arranging the measurement and weighing of goods to accurately grasp the data of goods. It will also provide freight insurance services, help customers choose appropriate insurance plans to reduce transportation risks. For LCL (Less than Container Load) goods, it will be responsible for the assembly and distribution of goods of different customers.

The agent should calculate and settle the freight. Calculate the accurate freight according to the transportation mode, the weight and volume of goods, etc., and settle the fees with customers and shipping companies, etc. And it should assist customers in handling claims related to transportation. If the goods are damaged, etc., help to strive for reasonable compensation.

The export freight forwarding business will provide goods supervision and loading services. Supervise on the loading site to ensure that the goods are loaded as required. It will also keep the goods information confidential to ensure the security of customers' commercial information. At the same time, at the port of destination, it may arrange the delivery of goods to ensure that the consignee can receive the goods smoothly.

The freight forwarder will coordinate with relevant parties such as docks and yards to ensure the smooth flow of goods in the port. For goods with special requirements such as refrigerated goods, appropriate refrigeration equipment and transportation conditions should be arranged. And it can provide trade consultation and give customers some suggestions on the trade process.

It will be responsible for arranging the bundling and reinforcement of goods to prevent the goods from being displaced and damaged during transportation. At the same time, it will collect and sort out various documents during the transportation process for customers to query and handle affairs subsequently. It can also provide customized transportation plans according to customers' needs.

The export freight forwarder should ensure that the stacking of goods complies with the regulations to avoid losses caused by improper stacking. It will promptly inform customers of changes in transportation policies so that customers can make preparations in advance. After the goods arrive at the port, assist the consignee in handling the pick-up procedures.

The freight forwarder may provide multimodal transport services, integrating multiple transportation modes such as railway, highway and sea transportation. And it will assist customers in handling trade-related certificates such as certificates of origin to facilitate the goods to enjoy relevant preferential policies in the destination country.