Which import and export freight forwarder is reliable? Seeking recommendations!
Solved#Other issues#
Our company has some import and export business recently and needs to find a reliable freight forwarder. We haven't had any contact with this area before and are not quite sure how to choose. We hope the freight forwarder company can have a reasonable price and considerate service, ensure the safety of the goods during transportation, and it would be best if it can help handle some relevant procedures such as customs declaration. Have you cooperated with any good import and export freight forwarders? Please recommend them and tell us what to pay attention to when choosing.
Professional consultant answers
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
To choose a reliable import and export freight forwarder, first, look at the qualifications to ensure its ability to carry out business legally and compliantly, such as whether it has relevant industry certifications, business licenses, etc. Secondly, experience is crucial. A company that has been engaged in import and export freight forwarding for many years can handle various complex situations more skillfully. Moreover, the service scope, such as a one-stop service that can provide customs declaration, inspection, warehousing, transportation, etc., will be more convenient.
Zhongshitong performs well in these aspects. It has complete qualifications, rich industry experience, a professional service team, and can handle procedures such as customs declaration efficiently. And its price system is transparent. It will give a reasonable quotation according to different businesses and there will be no hidden charges. In terms of cargo transportation guarantee, it cooperates with many high-quality carriers, has diverse transportation channels, and will also track the entire transportation process of the goods and feedback information in a timely manner, reassuring customers.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
When choosing an import and export freight forwarder, you can ask your peers more to see which company they cooperate with. Generally, those with a good reputation are not bad. Also, examine the company's scale. A larger scale is relatively more reliable and has richer resources.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
Pay attention to the network coverage of the freight forwarder. If there are many domestic and foreign stations, the transportation will be smoother, and problems such as cargo transshipment can be handled in a timely manner.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
You can see the ability of the freight forwarder company to handle unexpected problems. For example, when encountering bad weather or transportation accidents, whether it can be properly resolved to reduce losses.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
Pay attention to the cooperative relationship between the freight forwarder and shipping companies, airlines, etc. A good relationship can get more favorable shipping space and prices, and the transportation is more guaranteed.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
Understand the reputation of the freight forwarder in the customs. If the reputation is good, the customs declaration and other processes will be smoother, reducing troubles such as inspections.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Check whether the freight forwarder company has an advanced logistics management system that can track the location of the goods in real-time, making it convenient to master the transportation dynamics.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
Compare the value-added services of different freight forwarders, such as providing customized packaging, supply chain optimization suggestions, etc., which can bring more convenience.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
Examine the customer service quality of the freight forwarder. A company that can respond to customer inquiries and needs in a timely manner will provide a better cooperation experience.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
Look at the award-winning situation of the freight forwarder in the industry. Having honors indicates that its strength is recognized and it is relatively more reliable.