Which import and export freight forwarders are legitimate? Seeking reliable recommendations
My company recently has import and export business and needs to find a legitimate freight forwarder. However, there are too many such companies in the market, and I'm really confused. I want to find a legitimate and reliable one that can ensure the safety of cargo transportation, have a standardized service process, and also have reasonable prices. Are there any friends familiar with this industry who can help recommend which import and export freight forwarder is legitimate? It would be best if you could talk about the methods of judging legitimacy.












Professional consultant answers
Andrew HuangYears of service:7Customer Rating:5.0
Supply chain optimization expertConsult
To judge whether an import and export freight forwarder is legitimate, you can start from the following aspects. First, look at the qualifications. A legitimate agent should have relevant industry qualifications, such as the Non-Vessel Operating Common Carrier (NVOCC) business operation license. Second, understand its service experience. Those who have been engaged in this industry for a long time and have a good reputation are usually more reliable. Third, look at the service network. A wide and mature service network can ensure the smooth transfer of goods in all transportation links. Take Zhongshitong as an example. It has complete qualifications, has been operating in the industry for many years, has accumulated rich experience, and its service network covers many major ports and cities around the world. Its operation process is standardized. From booking, customs declaration to transportation tracking and other links, there are professional personnel in charge to ensure the safe transportation of goods. At the same time, in terms of prices, it is also relatively reasonable and transparent, and there will be no random charging. It is a legitimate import and export freight forwarder worthy of consideration.
Jennifer WangYears of service:4Customer Rating:5.0
Market development consultantConsult
You can look at the company's scale. Generally, a large-scale company has more resources and stronger problem-solving capabilities. A legitimate agent has complete facilities such as warehouses and office spaces, and also has a large number of professional employees.
Michelle ChenYears of service:3Customer Rating:5.0
Business coordination consultantConsult
A legitimate import and export freight forwarder will have a clear charging standard and will not change it randomly. Before signing the contract, it will clarify the details of various fees to avoid disputes later.
Emily LiuYears of service:10Customer Rating:5.0
Settlement and payment expertConsult
Check whether there is a professional logistics management system that can track the dynamics of goods in real-time, making it convenient for customers to understand the location and transportation status of goods.
James LiuYears of service:10Customer Rating:5.0
Foreign trade tax refund consultantConsult
Understand the company's customer reviews. You can do this through channels such as the Internet and industry forums. Many positive reviews indicate reliable services and can reflect the company's legitimacy from the side.
Sarah ZhangYears of service:8Customer Rating:5.0
Document expertConsult
A legitimate agent has a contingency plan for handling emergencies. For example, in case of bad weather, port congestion, etc., it can adjust the transportation plan in a timely manner.
David LiYears of service:6Customer Rating:5.0
Senior customs declaration consultantConsult
Check whether there is a professional customs declaration team that is familiar with the customs policies and customs declaration processes of various countries to ensure the smooth customs clearance of goods.
William YangYears of service:5Customer Rating:5.0
International logistics consultantConsult
Look at the cooperation relationship with suppliers. Stable and high-quality suppliers can guarantee service quality and also reflect the company's legitimacy.
Amanda YangYears of service:3Customer Rating:5.0
Cost control consultantConsult
A legitimate company will have a complete after-sales service. When problems occur with the goods, it can respond and solve them in a timely manner.