How should we negotiate about export tax rebates by agency? What key points should we pay attention to?
Solved#Export tax rebate#
Our company intends to find an agency to handle export tax rebates. We haven't been involved in this area before and don't know how to negotiate. We want to know from which aspects we should start when negotiating with the agency about export tax rebates. How can we protect the rights and interests of our company and at the same time enable the agency to provide high-quality services? We hope that experienced friends can give some suggestions, such as how to negotiate about the price, service contents and other aspects specifically.
Professional consultant answers
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
When negotiating with the agency about export tax rebates, first of all, we should clarify the service contents. For example, we should ask the agency to clearly explain the specific operation details of the whole process from customs declaration, foreign exchange collection to tax rebate declaration, and clarify which data they are responsible for collating.
Secondly, it is about the price. We can't just look at a single quotation. We should ask clearly whether there are hidden costs, whether it is charged per order or according to the proportion of the tax rebate amount, and at the same time compare the price levels of multiple agencies to avoid being overcharged.
Furthermore, we should examine the qualifications and experience of the agency. We can ask to check the relevant professional qualification certificates and understand the similar business cases they have handled and the success rate of tax rebates.
Finally, in terms of protecting our own rights and interests, we should sign a detailed contract to clarify the responsibilities and obligations of both parties, the service period, the liability for breach of contract, etc., to ensure that there is a basis when problems arise.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
When negotiating about export tax rebates by agency, remember to ask them about their relationship with the tax authorities. A good relationship can speed up the handling when encountering tax rebate problems. In addition, understand their commitment on the tax rebate time and see if they can help you get the tax rebate in a timely manner.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
We can talk about the timeliness of information feedback. Ask the agency to ensure that they will give you timely messages at the key nodes of the business, such as when the customs declaration is completed and the data is submitted to the tax authorities, so that you can keep track of the progress of the tax rebate at any time.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
We should confirm the communication method with the agency, whether it is mainly by phone, WeChat or email, to ensure smooth communication. Also, ask clearly how they will respond and notify you if there are policy changes during the tax rebate process.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
Let's talk about the data security issue. Export tax rebates involve a lot of confidential company data. Ask the agency to ensure that the data will not be leaked and there are perfect data protection measures.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
We can find out if the agency has any subsequent value-added services, such as financial analysis after tax rebates, or providing tax planning suggestions, etc., to increase the added value of cooperation.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
Let's talk about how the agency will handle it if the tax rebate declaration is rejected, whether it will be re-declared for free or with additional charges, and clarify these to avoid subsequent disputes.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
Discuss with the agency whether they can provide training to let the relevant personnel of your company understand the export tax rebate process, so that it will be more convenient for future communication and cooperation.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
Find out if the agency has handled complex business situations, such as tax rebates for special commodities or cross-customs area businesses, to ensure that they have the ability to handle various situations.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
Discuss with the agency about document management, how to save the relevant data after the tax rebate is completed, and for how long, to facilitate future file checking.