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How should an agency company handle exports? Please share some experiences!

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I've just joined an agency company and am in charge of the export business section. I've never been in contact with it before and am completely confused. I'd like to ask everyone how an agency company should specifically handle exports? Are there detailed steps and any places that need special attention from the preliminary preparations to the actual operation process? I hope experienced predecessors can share their experiences so that I can quickly get the hang of it. Thank you in advance!

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Professional consultant answers

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

The exports of an agency company are generally divided into the following main steps. Firstly, conduct business negotiations, clarify the detailed information, price, delivery date, and other terms of the exported goods with the consignor, and sign an agency export agreement to clarify the rights and obligations of both parties.

Secondly, prepare relevant documents, such as commercial invoices, packing lists, customs power of attorney, etc. Depending on the characteristics of the goods and the requirements of the destination country, special documents such as certificates of origin may also need to be prepared.

Furthermore, arrange the transportation of goods, contact freight forwarders to book shipping space, and determine the sailing schedule and transportation mode. After the goods are produced, promptly notify the freight forwarder to pick up the goods and declare them to the customs. After successful customs declaration, the goods are loaded onto the ship and shipped out, and the bill of lading is obtained. Finally, receive and settle foreign exchange. After receiving the payment from foreign customers, settle with the consignor according to the agreement and assist in handling export tax refunds and other matters. During the process, attention should be paid to the accuracy and timeliness of documents as well as communication and coordination with all parties.

James Liu
James LiuYears of service:10Customer Rating:5.0

Foreign trade tax refund consultantConsult

Don't forget to understand the laws and policies of the target market. For example, some countries have import restrictions or special certification requirements for specific products. Prepare in advance, otherwise it will be troublesome if problems are discovered only when the goods arrive at the port.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

In terms of goods transportation, it is very important to choose a reliable freight forwarder. Compare the prices and services of several companies. If the freight forwarder is not up to the mark, problems may occur during the transportation process, affecting the delivery time.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

Communication with the consignor must be clear, especially when it comes to key issues such as cost sharing and risk bearing, to avoid disputes later.

Amanda Yang
Amanda YangYears of service:3Customer Rating:5.0

Cost control consultantConsult

The export tax refund link should be particularly cautious. Familiarize yourself with the tax refund policies and processes, prepare relevant materials, and handle tax refunds in a timely manner to save costs for the company.

Emily Liu
Emily LiuYears of service:10Customer Rating:5.0

Settlement and payment expertConsult

The control of goods quality cannot be ignored. If there are problems with the goods, it will not only affect the customer relationship but also may face losses such as returns.

Jennifer Wang
Jennifer WangYears of service:4Customer Rating:5.0

Market development consultantConsult

Pay attention to exchange rate fluctuations. When receiving and settling foreign exchange, choose the appropriate time to reduce the losses caused by exchange rate changes.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

File archiving should be done well. From negotiation records to various documents, they should all be sorted and saved well for convenient subsequent inquiries and dealing with possible audit situations.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

Maintain good communication with customs, commodity inspection and other departments, and promptly understand policy changes so that problems can be better solved when they occur.

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

Establish a customer feedback mechanism. After the goods are exported, ask customers about their receiving experience to facilitate service improvement and strive for subsequent cooperation.

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