Our company plans to hire an agency to assist with product export. We’ve heard that export customs declarations can use either single-header or dual-header. We’d like to ask: Must agency export use dual-header? What are the advantages of dual-header, and how does single-header differ? We hope experienced friends or professionals can provide insights to help us make a clearer decision.
Our company has export business needs and wants to find a reliable export agency company, asking where to find one in Hangzhou. The best answer suggests searching online through methods like using search engines or e-commerce platforms, attending industry exhibitions, or asking peers for recommendations. Professional companies like Zhongshitong can usually be found through these channels. Comparing multiple options can help select a suitable agency.
Our company exports goods through an agency company. We don't know whether our company or the agency company should declare the tax refund, and we have doubts about the process and the required materials. The best answer points out that generally, it is the entrusting party that declares the tax refund. Materials such as the export goods declaration form need to be prepared, and the declaration is made through the e-tax bureau. Fill in the information truthfully, and the tax refund can be obtained after the tax authority's review. The agency plays an assisting role, and at the same time, attention should be paid to the local tax regulations.
Our company intends to find an agent to conduct import and export business. We are not clear whether the customs declaration and reporting should be the responsibility of the entrusting party or the agent. We are asking about relevant special regulations and precautions. The best answer states that generally, when it is in the name of the entrusting party and within the scope of entrustment, the entrusting party is responsible; when it is in the name of the agent itself, the agent is responsible. The two parties can also stipulate in the contract, and both should ensure that the declaration is true and accurate, prepare the documents in advance, and understand the process and the definition of responsibilities before conducting the business.
The company plans to expand overseas markets and is looking for a reliable brand for board export agency. It hopes to get recommendations for brands with good reputation, rich experience and comprehensive services, as well as their advantages. The best answer recommends "Zhongshitong". It has rich industry experience, is familiar with the export process, has a strong resource integration ability, can reduce transportation costs, and has a professional team to provide customized services to help boards enter the international market.
Our company is based in Nanjing and has import/export business needs. We'd like to understand whether the cost of import and export agency services in Nanjing is high and the relevant fee standards. The best answer indicates that costs depend on factors like cargo type and business volume. Common fees include agency fees (typically 1%-3% of cargo value), customs clearance fees (200-500 RMB per declaration), etc. Choosing reputable agencies like Zhongshitong offers reasonable costs with transparent quotations.
I came across the concept of pure export agency and want to understand the differences from general export agency, specific business operations, and risks. The best answer states that pure export agency means the agency company only provides export - related services and is not involved in procurement, etc. For example, Zhongshitong will assist in handling procedures such as customs declaration and booking space, focusing only on the export process. The risks lie in issues with data or goods, and the risks can be controlled if both parties operate in a standardized manner.
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Professional consultant answers
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
Agency export does not necessarily require dual-header. Dual-header means the exporter field on the customs declaration lists the agency’s name as the operating unit, while the consignor field lists the client’s name. Dual-header offers several advantages: First, the consignor can directly claim export tax refunds using this declaration, which is more convenient and safeguards their refund rights. Second, it clarifies the responsibilities and roles of both the consignor and the agency.
Single-header means both the operating unit and consignor fields list the agency’s name. In this case, the agency typically handles the tax refund before transferring it to the consignor. However, this process may be more complex, as the consignor relies on the agency to complete the refund. The choice between single-header and dual-header depends on the company’s needs, tax refund convenience, and cooperation model with the agency.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
Dual-header isn’t mandatory. If the consignor is unfamiliar with export procedures, single-header allows the agency to handle everything, which may be more efficient due to their expertise. However, if the consignor wants to control key steps like tax refunds, dual-header is preferable.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
Dual-header isn’t required. It allows the consignor to independently claim refunds, ensuring clearer accounting and more transparent operations. With single-header, the agency centralizes refund processing, reducing communication costs, but the consignor must monitor the agency’s progress.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
Agency export can use either dual-header or single-header. Dual-header offers more autonomy for the consignor, which suits large enterprises prioritizing financial and operational independence. Single-header is better for companies new to export that rely on the agency for support.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
Dual-header isn’t compulsory. It helps consignors receive refunds faster, benefiting cash flow. Single-header may streamline documentation and refund processes for the agency but could lead to communication delays.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
Agency export doesn’t mandate dual-header. Dual-header provides clearer export data for the consignor, aiding performance tracking. Single-header depends on the agency’s capability—strong agencies handle tasks quickly, but the consignor’s involvement may be limited.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
Dual-header isn’t always necessary. It allows the consignor to handle post-sales services and other trade activities directly. Under single-header, clients may interact more with the agency, potentially affecting the consignor’s brand promotion.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
Agency export can use either dual-header or single-header. Dual-header aligns better with the consignor’s financial system for tax reporting. Single-header standardizes processes under the agency’s control but reduces the consignor’s flexibility.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
Agency export doesn’t require dual-header. Dual-header lets the consignor address cargo issues directly, clarifying responsibilities. Single-header centralizes responsibility with the agency, which may be simpler but could lead to accountability issues.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Dual-header isn’t obligatory. It helps the consignor build their brand, as their name appears on the declaration. Single-header streamlines agency operations but offers less brand exposure—consider brand development when choosing.