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What exactly is the difference between agency and export? Please explain it to me!

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I'm recently planning to start a foreign trade-related business and am a bit confused about the concepts of agency and export. What exactly are the differences between agency and export? Is it about different operational processes, or do they involve distinct responsibilities and rights? Could you explain the specific differences between the two in simple terms? It would be great if you could use practical business scenarios to help me understand better.

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Professional consultant answers

Amanda Yang
Amanda YangYears of service:3Customer Rating:5.0

Cost control consultantConsult

The main differences between agency and export are as follows. First, in terms of operational entities, export typically refers to a company independently completing a series of processes to ship products abroad, including finding clients, signing contracts, arranging transportation, customs clearance, and inspections, with the company having full control over the entire business. Agency, on the other hand, involves delegating these foreign trade processes to a professional agency company, allowing the company to focus solely on production and other specific aspects.

Second, regarding responsibilities and rights, in direct export, the company bears all risks, such as transportation risks and client credit risks, but also retains all profits. In an agency arrangement, the agency company charges a commission as agreed, and some export risks may be shared through negotiation, with profit distribution also determined by agreement. The agency company does not primarily profit from product sales.

For example, in Zhongshitong's export agency services, the manufacturing company focuses on production while Zhongshitong handles tasks like liaising with foreign clients and managing export procedures, with risks shared and profits distributed as agreed. In contrast, a company handling direct export must manage everything itself.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

From a cost perspective, direct export requires building a professional foreign trade team and investing more manpower and resources in learning trade knowledge and conducting business. Agency export only requires paying an agency fee, making it more suitable for companies with limited financial resources.

James Liu
James LiuYears of service:10Customer Rating:5.0

Foreign trade tax refund consultantConsult

There are also differences in qualification requirements. Export companies need to have relevant qualifications like import-export operation rights, which involve cumbersome procedures. Agency companies typically already have all necessary qualifications, saving time and effort for the delegating company.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

In terms of flexibility, direct export allows companies to adjust business strategies flexibly according to their own plans. Agency export may be slightly less flexible due to the need for communication and coordination with the agency company, though professional agencies can provide more efficient services.

Sarah Zhang
Sarah ZhangYears of service:8Customer Rating:5.0

Document expertConsult

Direct export is more advantageous for brand building, as companies interact directly with overseas clients, helping to establish a brand image. In agency export, brand promotion may be somewhat affected since agency companies often serve multiple clients simultaneously.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

Regarding market channel expansion, direct export allows companies to independently develop clients, accumulate customer resources, and expand markets. Agency export may rely more on the agency company's existing channels, limiting the company's own ability to expand its market reach.

Emily Liu
Emily LiuYears of service:10Customer Rating:5.0

Settlement and payment expertConsult

From a tax rebate perspective, direct export companies handle rebates themselves, requiring familiarity with rebate policies and procedures. Agency export can leverage the agency company's expertise for more professional and efficient rebate processing.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

In document handling, direct export companies must manage a large volume of foreign trade documents, increasing the risk of errors. Agency companies, with their experience, handle documents more accurately and standardizedly.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

For after-sales service, direct export companies can directly address client issues. In agency export, additional communication layers may slow down problem resolution.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

Direct export demands high-quality foreign trade talent within the company, including expertise in trade, foreign languages, and international regulations. Agency export leverages the agency company's professional talent, reducing the company's costs in talent development.

The relevant questions or replies only represent the user’s personal stance and do not represent any views of this website.

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