Is it the first export order of the new foreign trade company? Here's how to do it right!

For a newly established foreign trade company, securing the first export business is undoubtedly an exciting yet challenging milestone. So, how exactly should a new foreign trade company handle its first export order? Today, we'll sort it out in detail for you, enabling you to take a solid first step on this foreign trade journey.

Understand the Needs of the Target Market: After founding his new foreign trade company, Mr. Zhang's first task was to conduct in-depth research on the target market. The preferences and demand characteristics of consumers in different countries and regions vary greatly. For example, some European countries have a higher demand for environmentally friendly products, while some Southeast Asian countries may place more emphasis on cost-effectiveness. Only by analyzing market reports, industry data, and relevant information on social media can we accurately grasp the needs of the target market, thus laying a good foundation for subsequent product selection and marketing.

Study the Situation of Competitors: Know the enemy and know yourself, and you can fight a hundred battles without defeat. Understand the product features, pricing strategies, marketing methods, etc. of competitors in the same industry in the target market. Identify their strengths and figure out where you can achieve differentiated competition. This will help the new foreign trade company find its own market positioning and highlight the selling points of its products.

Products are the core of foreign trade business. It is of crucial importance to select high-quality products suitable for export from numerous products.

Select Products Based on Market Needs: Based on the market research conducted earlier, choose products that meet the needs of the target market and have market potential. If the target market has a strong demand for smart home products, then further screen out styles with novel functions and reliable quality within this category of products.

Control Product Quality: Product quality is related to the company's reputation and future development. Establish strict quality inspection standards to ensure that each product for export can meet or exceed international standards. Zhongshitong Company has done a great job in this regard. They strictly control the quality in every link from raw material procurement to production and processing, winning the trust of many overseas customers.

Export business involves a series of procedure handling, and new foreign trade companies cannot afford to be careless.

• Register the Right to Engage in Import and Export Operations: This is the basic prerequisite for conducting foreign trade business. It is necessary to register with the commerce department, customs, tax department, etc. according to relevant regulations to obtain the right to engage in import and export operations.

• Handle Customs Declaration and Inspection: Familiarize yourself with the procedures and requirements of customs declaration and inspection, and prepare relevant documentary materials, such as commercial invoices, packing lists, bills of lading, etc. You can also consider entrusting a professional customs broker to assist with the handling to ensure the smooth progress of customs declaration and inspection work.

In today's highly competitive foreign trade market, good products also need effective marketing strategies for promotion.

Build an Online Platform: Utilize internationally renowned e-commerce platforms, such as Alibaba International Station, to showcase the company's products and advantages. At the same time, establish your own official website, optimize the website content, and improve the ranking on search engines to attract more potential customers.

Participate in International Exhibitions: International exhibitions are an important way to expand overseas customers. You can select some professional exhibitions related to the company's products to participate in, display products at the exhibitions, communicate face-to-face with customers, and establish business connections. The new foreign trade company where Ms. Li works got to know many potential customers by participating in an international exhibition, creating favorable conditions for securing the first export order.

The quality of customer service directly affects customer satisfaction and loyalty.

Respond to Customer Inquiries Promptly: Whether it is through email, online chat tools, or phone calls, ensure that you respond promptly to customer inquiries and answer their questions. Let customers feel that the company values them.

Handle Customer Complaints: If you encounter customer complaints, handle them with a positive attitude, carefully analyze the problem, and promptly provide solutions, striving to turn complaining customers into satisfied customers.

Although there are many challenges for a new foreign trade company to secure the first export order, as long as the above-mentioned work is done well and implemented step by step, I believe the first export order will come soon. Dear foreign trade friends, what are you waiting for? Take action quickly and start your journey of the first foreign trade order!