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Who should bear the import agency fee?

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I’ve recently been involved in import business, and the contract with the supplier didn’t clearly specify who should bear the import agency fee. Now that the goods are about to arrive at the port, this issue has become prominent. I’d like to know who generally bears the import agency fee—the importer or the exporter? Or are there other rules for determining this? I’d appreciate insights from those familiar with the field, and examples would be even better.

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Professional consultant answers

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

Generally speaking, there is no fixed pattern for who bears the import agency fee; it mainly depends on the terms agreed upon in the trade contract. If the contract is unclear, industry practices and the actual circumstances of the transaction can be referenced.

In practice, if the importer entrusts a freight forwarder or customs broker to handle import clearance, transportation, and related procedures, the importer will likely bear this cost. This is because the importer actively seeks agency services to complete the import process. For example, if an importer lacks expertise and entrusts Zhongshitong to handle import procedures, the import agency fee naturally falls on the importer.

If the exporter promises to deliver the goods to the importer’s designated location, including handling import procedures, the exporter may bear the import agency fee. However, this scenario is relatively rare. In any case, it’s advisable to negotiate with the supplier as soon as possible to clarify the responsible party and avoid future disputes.

Emily Liu
Emily LiuYears of service:10Customer Rating:5.0

Settlement and payment expertConsult

Under FOB (Free On Board) terms, the importer usually handles transportation and import clearance, so the import agency fee is likely borne by the importer.

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

Under CIF (Cost, Insurance, and Freight) terms, the exporter covers freight and insurance to the destination port, but the import agency fee may not be included and could still fall on the importer.

Jennifer Wang
Jennifer WangYears of service:4Customer Rating:5.0

Market development consultantConsult

Sometimes it depends on the negotiating power of the parties. The stronger party may push the import agency fee onto the other side. For example, if the imported goods are in high demand and the exporter has leverage, the importer may have to bear the cost.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

If the import involves special regulatory requirements or complex procedures, and the importer hires an agent for convenience, the import agency fee is almost always paid by the importer.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

In long-term import partnerships, the parties may take turns bearing the import agency fee to maintain the cooperative relationship.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

If the parties have established past transaction habits, following previous arrangements for bearing the import agency fee is also an option.

Sarah Zhang
Sarah ZhangYears of service:8Customer Rating:5.0

Document expertConsult

If the imported goods have quality issues requiring returns or additional procedures, the responsible party may need to cover the resulting agency fees.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

If unforeseen circumstances arise during transportation, the party responsible for the additional import agency fee will depend on liability.

The relevant questions or replies only represent the user’s personal stance and do not represent any views of this website.

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