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Who should handle the shipment in agency export? Come and find out!

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Our company intends to find an agent to export products. Now, I have a question. In the process of agency export, who on earth should handle the shipment? Is it our company that entrusts the agency for export or the agency for export? What procedures and responsibility divisions are involved? I hope someone in the know can explain. I want to understand clearly in advance to avoid problems later.

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Professional consultant answers

James Liu
James LiuYears of service:10Customer Rating:5.0

Foreign trade tax refund consultantConsult

In agency export business, usually, it is the company that entrusts the agency for export to handle the shipment. This is because the principal is most familiar with the situation of the goods, including details such as the production progress, packaging, and storage of the goods. The principal's handling of the shipment can better control the quality of the goods and the shipping time to ensure timely delivery.

Regarding the specific procedures, the principal is responsible for transporting the goods to the designated location, such as the port warehouse. The agency for export is responsible for subsequent export procedures such as customs declaration and booking space. In terms of responsibility division, the principal is responsible for the quality, quantity, etc. of the goods themselves. If the export is blocked due to problems with the goods, the principal bears the main responsibility. The agency for export is responsible for the compliance of the export process and the handling of documents. For example, as an agency for export, Zhongshitong will handle relevant procedures based on the goods information provided by the principal, while the actual delivery of the goods is completed by the principal.

With such a clear division of labor, the agency export business can proceed smoothly.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

Generally, it is the entrusting company that handles the shipment. After all, the goods are in the hands of the entrusting company, and it is more convenient for them to ship. The agency is mainly responsible for the operation of the export process.

Jennifer Wang
Jennifer WangYears of service:4Customer Rating:5.0

Market development consultantConsult

Surely it is the principal that ships. The agent is mainly responsible for customs clearance, logistics arrangements, etc. The preparation and dispatch of the goods still have to be done by the principal.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

Judging from the actual operation, it is mostly the entrusting company that ships. Because the agent does not directly contact the goods and does not know the specific status of the goods, the entrusting company can handle problems related to the goods in a timely manner when shipping.

Emily Liu
Emily LiuYears of service:10Customer Rating:5.0

Settlement and payment expertConsult

It is more common for the principal to ship. The agent focuses on handling export documents and trade links. The principal is more suitable for handling the transportation and dispatch of the goods.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

In most cases, the entrusting company ships. This makes the goods handover process clearer. The agent only needs to receive the goods sent by the entrusting company and carry out subsequent operations.

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

It is reasonable for the entrusting company to ship. The agent is responsible for unblocking the export channels. Each performs its own duties, which can improve the efficiency of agency export.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

Usually, the principal ships. The principal can handle the handling and transportation of the goods to the designated location more smoothly. The agent just needs to do other work well.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

Generally, it is the company that entrusts the agency for export that ships. The agent helps to solve the troublesome matters in the export process, and the shipment is still done by the principal.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

The entrusting company ships. This is the common practice. The agent runs through the export process, and the principal is responsible for the delivery of the goods.

The relevant questions or replies only represent the user’s personal stance and do not represent any views of this website.

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