First of all, stay calm and quickly collect relevant evidence, such as contracts, communication emails, payment records, business documents, etc. These evidences are crucial for subsequent rights protection. Then, try to contact the relevant person in charge of the company. If you can't get in touch, report the case to the local public security organ immediately, explain the situation that the export agency company has gone out of business, and request to file a case for investigation, and rely on the police to conduct the investigation. At the same time, contact the cooperative freight forwarder, customs broker, etc. to understand the actual status of the goods, see if there are additional costs or risks, and handle them in a timely manner to avoid greater losses. In addition, you can consult a professional lawyer, and based on the collected evidence, evaluate the possibility of recovering losses through legal channels, such as filing a civil lawsuit. In short, when encountering an export agency company going out of business, take proactive measures to minimize your own losses.
Professional consultant answers
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
First of all, stay calm and quickly collect relevant evidence, such as contracts, communication emails, payment records, business documents, etc. These evidences are crucial for subsequent rights protection. Then, try to contact the relevant person in charge of the company. If you can't get in touch, report the case to the local public security organ immediately, explain the situation that the export agency company has gone out of business, and request to file a case for investigation, and rely on the police to conduct the investigation. At the same time, contact the cooperative freight forwarder, customs broker, etc. to understand the actual status of the goods, see if there are additional costs or risks, and handle them in a timely manner to avoid greater losses. In addition, you can consult a professional lawyer, and based on the collected evidence, evaluate the possibility of recovering losses through legal channels, such as filing a civil lawsuit. In short, when encountering an export agency company going out of business, take proactive measures to minimize your own losses.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
Hurry up and check if there is a dispute resolution clause in the contract signed with the export agency company, and handle it according to the provisions of the clause. If not, see if you can negotiate with the other party, even if you find the relevant personnel and ask for less money to reduce the loss.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Sort out the business dealings with the export agency company and clearly count your losses. You can also contact other enterprises that have cooperated with this company to see how everyone is doing and think of solutions together. There is strength in numbers.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
Report this situation to the industry association. The association may be able to provide some guidance or assistance. At the same time, pay attention to whether the company has assets, such as office equipment, etc., which might help recover some losses.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
Go to the tax department to understand the tax declaration situation, prevent being implicated in tax issues due to the export agency company going out of business, and handle it in a timely manner to avoid tax risks.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
Check if there are customers with unfinished business, communicate with the customers to explain the situation, discuss solutions together, minimize the impact on customers as much as possible, and maintain your own business reputation.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
Expose this matter on social media, industry forums, etc. On the one hand, remind other enterprises not to be deceived again, and on the other hand, you might get some valuable clues.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
You can query the company information at the market supervision department where the company is registered to see if you can find some clues about the relevant person in charge, or understand the situation of the company's cancellation, etc.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
Pay attention to the dynamics of the company's account. If there is an inflow of funds, you may be able to take timely measures to freeze the funds and reduce your own losses.