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What should international freight forwarders do in export trade?

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I have just entered the international freight forwarding industry and am not very familiar with the export trade part. I would like to know how international freight forwarders specifically carry out export trade business? What aspects should be paid attention to? Should we first find good customers or first negotiate cooperation with transportation companies and so on? I hope experienced friends can give some detailed and practical suggestions. Thank you.

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Professional consultant answers

Emily Liu
Emily LiuYears of service:10Customer Rating:5.0

Settlement and payment expertConsult

First of all, it is necessary to clarify the customer's needs, communicate with the customer to understand the information of the goods, such as the type, quantity, weight, volume, etc., as well as the requirements of the delivery time and destination.

Then formulate a transportation plan according to the customer's needs, such as choosing sea, air or land transportation. Sea transportation is suitable for large quantities of goods, with low cost but slow speed; air transportation is fast and suitable for high-value and time-sensitive goods; land transportation is more convenient between adjacent countries.

Then establish cooperation with reliable transportation companies to ensure the quality of transportation services and reasonable prices. At the same time, handle the customs declaration and inspection links well, prepare all relevant documents, such as commercial invoices, packing lists, bills of lading, etc., to ensure the smooth customs clearance of the goods. In addition, do a good job in logistics tracking and provide timely feedback on the transportation status of the goods to the customer to improve customer satisfaction.

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

Finding customers is crucial. Develop customers through various channels, such as participating in industry exhibitions and promoting through online platforms.

With a customer base, there is a foundation for business development, and then resources such as transportation companies can be docked according to the customer's requirements.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

It is necessary to be familiar with trade terms, such as FOB, CIF, etc. Under different terms, the responsibilities and risk divisions of the buyer and the seller are different, which directly affects the business process and charges.

Amanda Yang
Amanda YangYears of service:3Customer Rating:5.0

Cost control consultantConsult

Establishing a good overseas agent network is also important, which can assist in handling subsequent matters such as customs clearance and delivery at the destination port to ensure the smooth delivery of the goods.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

Pay attention to file management. Export trade involves many files. Keep and manage them properly so that they can be consulted and checked at any time to avoid disputes caused by file problems.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

Understand the differences in trade policies and regulations of different countries and regions, which will affect the import and export of goods and prevent problems such as goods detention due to policy non-compliance.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

Improve the ability to handle emergencies. During transportation, unexpected situations may occur, such as weather delays and abnormal customs inspections. It is necessary to be able to respond and solve them in a timely manner.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

Cost control cannot be ignored. Reasonably plan the costs of transportation, warehousing, etc., provide competitive quotations to customers, and improve one's own competitiveness.

Sarah Zhang
Sarah ZhangYears of service:8Customer Rating:5.0

Document expertConsult

Strengthen communication with suppliers to ensure the on-time delivery of goods. If the goods are delayed, the entire export transportation plan may be affected.

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