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What exactly does an enterprise import and export agency do? Come and find out!

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Our company plans to seek the help of an import and export agency to handle import and export business, but we are not very clear about their specific job content. We would like to consult professionals. What do enterprise import and export agencies generally do? I hope you can explain in detail so that we can have a clear idea, know how to cooperate with the agency, and what reasonable job requirements we can have for them.

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Professional consultant answers

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

The tasks of an enterprise import and export agency cover multiple aspects. Firstly, it is document processing. They need to accurately prepare various import and export documents such as commercial invoices, bills of lading, packing lists, etc., to ensure compliance with international trade norms and customer requirements.

Secondly, it is the arrangement of cargo transportation, including selecting a suitable transportation method, such as sea freight, air freight, etc., and coordinating booking, transportation, etc. with freight forwarders and shipping companies to ensure the timely and safe delivery of goods.

Thirdly, it is customs declaration and inspection. When goods are imported or exported, the agency needs to declare to the customs and inspection and quarantine departments, submit relevant documents, and handle customs clearance procedures.

In addition, it also involves foreign exchange settlement, helping enterprises with foreign exchange receipt and payment, verification, etc., and avoiding exchange rate risks. At the same time, the import and export agency will also assist in handling trade disputes and providing professional legal advice and other services to ensure the smooth progress of the enterprise's import and export business.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

The enterprise import and export agency will help review trade contracts to ensure that the contract terms are favorable to the enterprise and avoid potential risks. And after the goods arrive at the port, they will also be responsible for picking up the goods, warehousing and distribution arrangements, saving the enterprise worry.

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

The import and export agency needs to conduct market research, provide enterprises with information on relevant policies, regulations, market demand, etc. of the target market, and assist enterprises in formulating import and export strategies. In addition, they also have to control product quality and conduct inspections as required.

Sarah Zhang
Sarah ZhangYears of service:8Customer Rating:5.0

Document expertConsult

The agency needs to follow up on the execution of orders and timely feedback the goods dynamics to the enterprise. And when problems such as transportation damage occur, it assists the enterprise in claiming compensation from the responsible party.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

The import and export agency will handle various certificates such as certificates of origin, enabling enterprises to enjoy tariff preferences. It can also use its own resources to help enterprises find high-quality suppliers or buyers.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

They need to be familiar with various trade terms, select suitable terms according to the enterprise's needs, and clarify the responsibilities and obligations of both parties. At the same time, do a good job in tracking logistics information so that the enterprise can know the location of the goods at any time.

Amanda Yang
Amanda YangYears of service:3Customer Rating:5.0

Cost control consultantConsult

The enterprise import and export agency needs to assist the enterprise in handling tax refund-related matters, organize tax refund materials, strive for the maximum tax refund, and reduce the enterprise's costs.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

It will be responsible for communication and coordination with foreign customers, including email exchanges, telephone conferences, etc., to ensure accurate information transmission and promote the smooth progress of trade.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

The import and export agency needs to optimize the import and export process to improve efficiency. And when the enterprise expands into new markets, it provides access guidance and suggestions.

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