What are the methods for querying the customs declaration form for export by an agent?
Our company exports through an agent and now wants to query the customs declaration form, but we are not quite sure how to do it. I'd like to ask if there are any specific query channels or methods? The customs declaration form is very important for us to verify export information, handle tax refunds, etc. We hope to find the accurate query method as soon as possible to avoid delaying the subsequent business processes. I don't know if we should query through the agent company or if there is a special official platform for querying?
Professional consultant answers
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
There are usually the following two main ways to query the customs declaration form for export by an agent.
First, query through the China E-Port system. Firstly, you need to have the corporate legal person card or operator card, log in to the official website of the China E-Port, enter the "Export Tax Refund" subsystem, select the "Customs Declaration Form Query after Clearance" function, and input the customs declaration form number, export date and other relevant information, then you can query the corresponding customs declaration form data. If you export through an agent, you can ask the agent company to assist in providing the operation authority of the relevant cards or help you query.
Second, log in to the Single Window platform. In the standard version application, find the "Export Tax Refund Declaration" under the "Port Law Enforcement Declaration" section, and you can also input information according to the prompts to query the customs declaration form. The data in it is updated quickly and accurately. If you encounter problems during the operation, you can call the customer service hotline of the E-Port or the Single Window for consultation.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
You can directly contact the agent company and ask them to help you query the customs declaration form. Generally, agent companies have their own query channels and can quickly obtain the customs declaration form information. However, you should communicate well with the agent in advance and clarify the time and method of providing information.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
The official websites of the customs in some areas also provide customs declaration form query services. You can find the official website of the local customs, enter the relevant business query section, and try to query by inputting the necessary information such as the customs declaration form number as required, but this method may vary from area to area and not all areas support it.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Call the consultation hotline of the local customs, explain to the customs staff that you are an export enterprise through an agent and want to query the customs declaration form, and they will tell you the specific query process and possible channels. This method can get a relatively accurate and authoritative answer.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
If you use a freight forwarder, you can also ask the freight forwarder if they can assist in querying the customs declaration form. Freight forwarders have certain resources and channels in import and export businesses and may be able to help you obtain the customs declaration form information.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
There will be some special government service platforms in some places, which integrate various business query functions. You can consult the local government departments to see if you can query the customs declaration form for export by an agent through such platforms.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
Follow the WeChat official accounts and other new media platforms of the local customs. Some customs will publish business operation guidelines on them, which may include the methods of querying the customs declaration form. You may be able to query by following the guidelines.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
Try to log in to the Export Tax Refund Declaration System of the State Administration of Taxation. Some enterprises report that they can also query the relevant customs declaration form data in this system. The specific situation depends on the system settings and permissions in different places.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
You can use the client software of the E-Port to query. Insert the operator card, follow the steps prompted by the software, and look for the customs declaration form information in the corresponding function modules. The operation is relatively intuitive.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
Ask your peers for experience and see what practical skills or recommended methods they have for querying the customs declaration form for export by an agent. The actual operation experience of your peers may bring you help.