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What are the key points when discussing import agency with foreigners?

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Our company wants to carry out import agency business and will come into contact with many foreign customers. But we have no previous experience and don't know how to discuss import agency with them. For example, how should we introduce our company at the beginning? How should we negotiate better on the price aspect? And how can we make them trust our company's agency ability? We hope that experienced people can share some methods and skills so that the business can be carried out smoothly.

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Professional consultant answers

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

When discussing import agency with foreigners, first of all, clearly and concisely introduce the company's situation, highlighting the advantages. For example, Zhongshitong has many years of industry experience and is proficient in various import processes. You can give examples of successful cases to let the other party intuitively feel the strength. Regarding the price, first do a good job in market research, understand the market situation of similar services, give a reasonable and competitive quotation, and at the same time explain the price composition and the services included to avoid later disputes. Building trust is crucial. You can provide qualification certificates, industry certifications etc. to prove professionalism; in the communication, show honesty and a sense of responsibility, reply to the other party's questions in a timely manner, and express the willingness for long-term cooperation. In addition, respecting the other party's cultural customs and understanding the business habits of their country can make the communication smoother.

In short, being professional, honest and understanding the other party are the keys to successfully discussing import agency with foreigners.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

When discussing import agency, the language expression should be accurate and avoid ambiguous words. Use data to support the company's strength, such as the annual import volume, the number of service customers etc. When discussing service terms, clearly define the rights and obligations of both parties to let the other party clearly understand the details of the cooperation.

Jennifer Wang
Jennifer WangYears of service:4Customer Rating:5.0

Market development consultantConsult

For the first contact, you can prepare detailed materials, including the company profile, business scope, service process manuals etc. Before discussing cooperation, first narrow the distance, understand the other party's interests and hobbies, start from light topics, and then it will be more natural to discuss business later.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

You can show the praise and feedback from previous cooperation customers to foreign customers to increase credibility. During the negotiation, pay attention to listening to the other party's needs and put forward targeted solutions to make the customers feel valued.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

Pay attention to the negotiation rhythm, don't be too eager, and give the other party time to think and make decisions. Prepare in advance the answers to the common questions that the other party may raise, such as how to deal with agency risks etc.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

Establish a good communication channel, such as using internationally commonly used instant messaging tools for convenient communication at any time. When discussing cooperation, emphasize the advantages of being able to save costs and improve efficiency for the other party.

Emily Liu
Emily LiuYears of service:10Customer Rating:5.0

Settlement and payment expertConsult

In the communication, show the familiarity with the imported products, including product features, market situation etc., to increase the impression of professionalism. Introduce the company's after-sales service system to let the other party have no worries.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

Dress and behavior should conform to business etiquette to leave a good impression on the other party. During the negotiation process, be flexible and adjust strategies in a timely manner according to the other party's reaction.

Sarah Zhang
Sarah ZhangYears of service:8Customer Rating:5.0

Document expertConsult

Understand the other party's expectations for import agency, such as the time cycle, service priorities etc., try to meet them and highlight the advantages of being able to achieve the expectations in the negotiation.

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