Is Shanghai Xietong reliable for export agency? Does anyone know about it?
Solved#Export agent#
Our company has recently had the need for export business and intends to find an agency company. I heard that Shanghai Xietong is quite well-known in the field of export agency. I'd like to ask everyone how Shanghai Xietong is in terms of export agency? Has anyone cooperated with them? Is the agency process standardized? Is the service quality good? Are the charges reasonable? I hope to get everyone's real feedback so that I can decide whether to choose to cooperate with them.
Professional consultant answers
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Shanghai Xietong has certain experience and resources in the field of export agency. Its agency process is usually relatively standardized. From the beginning of customer consultation, to goods declaration, transportation arrangement and subsequent tax refund and other links, there are professional personnel to follow up.
In terms of service quality, they can generally respond to customer needs in a timely manner, answer questions, and perform relatively professionally when dealing with various problems encountered in the export process. In terms of charges, it will be determined according to the complexity of different businesses, but overall it is within a reasonable range of the market. However, before cooperation, it is necessary to clarify the details of each charge to avoid disputes in the later stage.
Of course, the cooperation experience of different customers may vary. It is recommended that you communicate more with them before cooperation, understand the detailed business process and service details, and you can also ask them to provide some past successful cases for better evaluation.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
I heard from my friends that Shanghai Xietong processes documents and materials relatively quickly, which is quite crucial for export business and can save a lot of time.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
I learned before that Shanghai Xietong seems to have cooperated with many large logistics enterprises, and the goods transportation should be relatively guaranteed.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
It is said that the professional knowledge of Shanghai Xietong's team is quite solid, and they can master and apply the changes in export policies to the business in a timely manner.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
Some friends have cooperated with Shanghai Xietong and said that the communication is quite smooth and the attitude of the staff is also good.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
It seems that Shanghai Xietong has a certain ability to deal with unexpected situations and can minimize the impact on export business.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
I heard that they are quite efficient in handling tax refunds and can enable enterprises to get tax refunds relatively quickly.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
Some peers have given feedback that the operations of Shanghai Xietong are relatively transparent, and customers can clearly understand the progress of each link.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
I have been in contact with them before. I feel that Shanghai Xietong has a relatively good reputation in the market and I haven't heard of any major problems.