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Is the export process of air freight forwarding complicated? What exactly should be done?

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I have just entered the air freight forwarding industry and am not very clear about the export process. I would like to know how air freight forwarding exports goods? From the very beginning of picking up the goods to the final smooth arrival of the goods at the destination, what links do I need to go through in between? And what should I pay attention to in each link? I hope to get a detailed and practical answer so that I can quickly get started with the business operation.

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Professional consultant answers

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

First is picking up the goods. Obtain customer needs through various channels and sign an agency transportation agreement with the customer.

Then book space. According to the situation of the goods and the requirements of the customer, reserve space with the airline, and accurate goods information needs to be provided.

Next is receiving the goods. Arrange for pick-up at the door or the customer can deliver the goods by themselves. When receiving the goods, check whether the packaging, quantity, etc. of the goods meet the requirements.

After that, carry out export customs declaration. Prepare relevant documents such as invoices, packing lists, customs declaration forms, etc., and declare to the customs. The customs declaration process requires familiarity with customs policies and regulations to ensure accurate declaration.

After the goods are inspected and released by the customs, arrange for the goods to be loaded and shipped.

Finally, track the movement of the goods and provide timely feedback to the customer until the goods arrive safely at the destination and the delivery is completed.

James Liu
James LiuYears of service:10Customer Rating:5.0

Foreign trade tax refund consultantConsult

When exporting, special attention should be paid to the weight and size limitations of the goods. Different airlines have different regulations. Overweight and oversized goods may require special treatment. Communicate well with the airline in advance, otherwise it will affect the shipping.

Emily Liu
Emily LiuYears of service:10Customer Rating:5.0

Settlement and payment expertConsult

During the preparation of documents, the information must be accurate and consistent. For example, the description and quantity of the goods on the invoice and packing list should match the actual goods and the customs declaration form, otherwise there will be problems with the customs declaration.

Amanda Yang
Amanda YangYears of service:3Customer Rating:5.0

Cost control consultantConsult

Selecting a suitable airline is crucial. Consider its route coverage, flight frequency, service quality, etc. For example, some airlines have an advantage on routes to Europe and America, while some are more prominent on routes to Southeast Asia.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

The packaging of the goods is very important. Ensure that it can withstand the bumps and handling during air transportation. For special goods such as fragile items, special packaging protection needs to be done.

Jennifer Wang
Jennifer WangYears of service:4Customer Rating:5.0

Market development consultantConsult

Understanding the customs clearance requirements of the destination country is also essential. For example, some countries have special certifications or limitations for specific products. Prepare relevant documents in advance to avoid customs clearance being blocked after the goods arrive at the port.

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

If dangerous goods transportation is involved, it must be operated strictly in accordance with relevant regulations. Do the dangerous goods declaration and other work in advance, otherwise it will not only affect the transportation but also may pose a safety risk.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

Maintain good communication with the airline and obtain flight dynamic information in a timely manner. If there are delays, cancellations, etc. of the flight, be able to know immediately and notify the customer to make corresponding adjustments.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

In terms of cost settlement, clarify the details of various costs with the customer to avoid disputes in the later stage. Costs such as freight, customs declaration fee, sundry fees, etc. should be made clear in advance.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

After the goods are shipped, organize and save relevant documents in a timely manner for use in subsequent inquiries or problem-solving, such as waybills, copies of customs declaration forms, etc.

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