Is it mandatory to use an agent for exporting goods? Can we do it ourselves?
Our company recently plans to start export business but has limited knowledge in this area. I’d like to ask: Is it mandatory to use an agent for exporting goods? It seems hiring an agent might incur additional costs. If we don’t use an agent, can we complete the export procedures ourselves? If self-handling is possible, what specific conditions must we meet? Hoping someone experienced could provide detailed insights. Thank you!












Professional consultant answers
Elizabeth LiYears of service:3Customer Rating:5.0
Compliance and risk managerConsult
Using an agent is not mandatory for exporting goods.
If a company has substantial foreign trade knowledge and experience, is familiar with export procedures (such as customs declaration, inspection, vessel booking, and handling documents like commercial invoices, packing lists, and bills of lading), and has a professional foreign trade team, it can handle export operations independently. Self-operation can save agent fees.
However, if the company is new to exports, lacks familiarity with foreign trade processes, or doesn’t have relevant qualifications (e.g., import-export, customs registration), using an agent is more suitable. Agent companies have professional teams, are well-versed in operational procedures, can efficiently resolve issues, reduce error risks, and save time costs. For instance, they can handle unexpected situations like customs inspections with their expertise. Therefore, whether to use an agent depends on the company’s actual circumstances.
Sarah ZhangYears of service:8Customer Rating:5.0
Document expertConsult
Without an agent, the company must first obtain import-export and complete registrations with customs, electronic ports, and other departments. The procedures are quite cumbersome and time-consuming if unfamiliar. Using an agent simplifies the process as they offer one-stop services to expedite export procedures.
David LiYears of service:6Customer Rating:5.0
Senior customs declaration consultantConsult
Self-exporting requires professional staff like foreign trade coordinators and document specialists. For small companies, hiring such personnel may be costly, making agents more cost-effective. Agents can also help resolve unexpected shipping or customs clearance issues.
James LiuYears of service:10Customer Rating:5.0
Foreign trade tax refund consultantConsult
For simple product exports, self-learning is feasible—like understanding how to fill out customs declarations and preparing basic documents. However, for complex products requiring certifications, agents are more reliable as they know how to meet diverse requirements.
Emily LiuYears of service:10Customer Rating:5.0
Settlement and payment expertConsult
Without an agent, the company must negotiate shipping terms, insurance, etc., with foreign clients and must be well-versed in international trade terms. Mistakes could lead to losses, whereas agents help avoid such risks.
Joseph ZhouYears of service:10Customer Rating:5.0
Senior foreign trade managerConsult
If the company has established freight forwarding resources at ports and understands shipping processes, some steps can be self-handled. However, specialized procedures like customs declaration are better handled by agents due to their expertise in policies and regulations.
William YangYears of service:5Customer Rating:5.0
International logistics consultantConsult
Agents can leverage their resources, such as securing better shipping rates. Self-exporting may lack such cost advantages.
Jennifer WangYears of service:4Customer Rating:5.0
Market development consultantConsult
For new exporters, it’s advisable to start with an agent, learn while operating, and consider self-handling only after gaining experience and building a team. This approach avoids unnecessary detours.
Robert ChenYears of service:6Customer Rating:5.0
Customer service consultantConsult
Self-exporters must stay updated on policy changes like tariff adjustments or trade barriers, which could affect exports. Agents are more sensitive to policy shifts and can respond promptly.