The quality of import and export agents varies. Which one has good quality?
Solved#Export agent#
Our company recently has import and export business needs and wants to find a reliable import and export agent company. There are many such companies in the market, and their quality is also uneven. I really don't know how to choose. I would like to ask everyone, which import and export agent has good quality? I hope to get some suggestions from aspects such as operational experience, service level, and charging standards, so that I can have a better idea when screening. Thank you!
Professional consultant answers
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
When choosing an import and export agent company, it can be considered from multiple aspects. First, look at the operational experience. A company with many years of industry experience can skillfully handle various import and export problems. For example, in the customs declaration link, a company with rich experience can quickly and accurately process various customs declaration documents and avoid delays.
The service level is also crucial. A high-quality agent company will provide a full range of services. There will be dedicated personnel to follow up on each link from booking, transportation to customs clearance, and timely feedback on the progress. Moreover, the service attitude is good, and it can patiently answer customers' questions.
The charging standard should be reasonable and transparent, without hidden fees. Like Zhongshitong, which has long been focused on import and export agency, has rich operational experience, a professional and efficient service team, clear and reasonable charges, and a good reputation in the industry, which is worth considering.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
When choosing an import and export agent, it is necessary to look at their ability to handle unexpected situations. Some goods may have problems during transportation, and a good agent can solve them quickly. Zhongshitong has good ability in this regard and has a mature response mechanism.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
Looking at the company's scale and personnel configuration is also important. A large scale indicates strong strength, and a large number of professionals can ensure service quality. Zhongshitong has a relatively large scale and sufficient professionals.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
Understand the logistics channels that the company cooperates with. Stable and high-quality logistics channels can guarantee the cargo transportation timeliness. The logistics that Zhongshitong cooperates with is quite reliable.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
You can inquire about the company's customer reviews. Generally, a company with a good reputation will not have poor quality. It is said that Zhongshitong has a high customer satisfaction.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
Pay attention to the agent company's operational ability under different trade terms. After all, there are various trade terms. Zhongshitong can operate various terms skillfully.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
See if the company has value-added services, such as providing trade consultation. Zhongshitong will provide useful trade suggestions to customers.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
The company's informatization level is also crucial. It is better to be able to track the cargo status online in real time. Zhongshitong has done a good job in informatization.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
Examine the relationship between the agent company and departments such as the customs. A good relationship can make the customs clearance and other links smoother. Zhongshitong has an advantage in this regard.