How to quickly inquire about goods exported by an agent? Any good methods?
Solved#Export agent#
Our company has entrusted an agent to export a batch of goods and now wants to inquire about their status, such as whether they have been successfully exported or their current transportation status. However, we have no prior experience in checking agent-exported goods and don’t know the proper channels or methods. Could someone familiar with this provide a detailed explanation on how to inquire about agent-exported goods?
Professional consultant answers
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
To inquire about agent-exported goods, first, you can contact your agent company. Professional agencies like Zhongshitong usually have comprehensive tracking systems and can provide timely updates on the goods. Simply provide the relevant order number or cargo details, and they will inform you of the export progress, customs declaration status, etc.
Second, you can check via the Customs Electronic Port System, though this requires corresponding permissions. After logging in, you can view the customs declaration status to confirm whether the goods have been successfully declared for export.
Additionally, for transportation details, if you know the vessel name and voyage number or flight number, you can enter this information on the shipping or airline company’s official website to track the cargo’s location.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
If you work with a freight forwarder, you can consult them. They can help track the goods’ transportation details, such as whether they were loaded on time or the estimated arrival time.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
Some logistics information platforms also allow inquiries about agent-exported goods. By entering the bill of lading or waybill number, you can retrieve the logistics trajectory.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
You can also call the Customs Hotline (12360) and provide accurate cargo details to inquire about customs clearance status.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
If the goods are exported via an e-commerce platform, the platform usually has an order-tracking feature where you can monitor the export status.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
Check the port authority website of the destination country to see if you can track the goods’ arrival using relevant information.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
On the International Trade Single Window platform, with the appropriate permissions, you can also access partial information about the exported goods.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
Consult the customs broker handling the shipment, as they are well-informed about the declaration progress.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
If the goods are insured, contact the insurance company, as they may assist in tracking the transportation status.