First of all, after receiving the customer's order, confirm the goods information with the customer, such as product name, quantity, weight, volume, etc., and at the same time, understand key information like the loading time and the port of destination. Then book space with the shipping company, select a suitable sailing schedule and route according to the goods situation, and accurate goods information is required when booking.
Before the goods enter the warehouse, notify the customer to deliver the goods to the designated warehouse on time. The warehouse will inspect the goods to check whether the packaging, quantity, etc. of the goods are consistent with the provided information.
Then prepare customs declaration materials, including the customs declaration form, invoice, packing list, contract, etc., and declare to the customs. The customs will release the goods after a successful review.
After the goods are loaded on board and shipped, obtain the bill of lading in a timely manner, carry out operations such as telex release or sending the original bill of lading by mail as required by the customer, and at the same time, track the status of the goods until the goods safely arrive at the port of destination and are delivered to the customer.
Professional consultant answers
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
First of all, after receiving the customer's order, confirm the goods information with the customer, such as product name, quantity, weight, volume, etc., and at the same time, understand key information like the loading time and the port of destination. Then book space with the shipping company, select a suitable sailing schedule and route according to the goods situation, and accurate goods information is required when booking.
Before the goods enter the warehouse, notify the customer to deliver the goods to the designated warehouse on time. The warehouse will inspect the goods to check whether the packaging, quantity, etc. of the goods are consistent with the provided information.
Then prepare customs declaration materials, including the customs declaration form, invoice, packing list, contract, etc., and declare to the customs. The customs will release the goods after a successful review.
After the goods are loaded on board and shipped, obtain the bill of lading in a timely manner, carry out operations such as telex release or sending the original bill of lading by mail as required by the customer, and at the same time, track the status of the goods until the goods safely arrive at the port of destination and are delivered to the customer.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
Don't forget to find several reliable warehouses before booking, and understand the charging standards and services of the warehouses in advance to facilitate the subsequent arrangement of goods entering the warehouse. Moreover, the customs declaration requirements may vary for different goods, and special goods may require additional documents.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
Take pictures and keep records when the goods enter the warehouse. In case of any damage to the goods, it can be promptly reported to the customer and the responsibility can be clarified. In addition, communicate with the shipping company in a timely manner, keep track of the accurate sailing schedule to avoid delaying the export.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
When preparing customs declaration materials, ensure the accuracy of the data. Otherwise, if there are problems with the customs declaration, it may lead to the delay of the goods' export. At the same time, maintain good communication with the freight forwarder to keep informed of the operation progress of the goods at the port.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
The bill of lading confirmation link is very important. Carefully check the information on the bill of lading, such as the shipper, consignee, notify party, goods description, etc., to avoid errors that may affect the goods pickup.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
For some goods that need to be fumigated or undergo commodity inspection, arrange relevant matters in advance to ensure that the goods meet the requirements of the port of destination. Otherwise, it will be very troublesome to handle after arrival at the port.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
Pay attention to the policy changes at the port of destination, such as whether there are new customs clearance requirements, etc., and promptly inform the customer and assist in handling to make the entire export process smoother.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
Establish long - term cooperative relationships with parties such as warehouses and customs brokers. In this way, when problems occur, more efficient solutions may be obtained, which is beneficial to the development of the business.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
After the goods are shipped, communicate with the customer about the goods' status in a timely manner, provide the necessary documents, and let the customer prepare in advance for the customs clearance at the port of destination to improve customer satisfaction.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
Keep good business records, including the process details of each export, the problems encountered and the solutions, which is convenient for summarizing experience and improving work efficiency in the future.