Our company plans to export products through an agency but has no prior experience and doesn’t know how to proceed. With so many agencies in the market, we’re concerned about encountering unreliable ones, which could waste time and cause losses. Does anyone have good methods for finding a suitable export agency? What key aspects should we focus on?
The company plans to find an agency company to export products and wants to understand the settlement method of the agency export agency fee, such as whether it is calculated according to the proportion of the order amount, the settlement time node (before shipment, after shipment or after receiving the payment for goods), and the settlement method (cash, transfer, etc.). The best answer points out that the common settlement methods include calculating according to the proportion of the order amount or a fixed fee, and most of them are settled after receiving the payment for goods. Transfer is a common settlement method, and both parties can negotiate to determine the details.
Asking whether the company can handle tax refunds for exporting products through an agency company, as well as the specific handling process and required documents. The best answer states that tax refunds can be handled for export by agency. Generally, it is handled by the entrusting party. The entrusted party needs to issue a Certificate of Goods Exported by Agency, and the entrusting party prepares documents such as the agency export agreement. It is handled within the specified time according to the processes of export tax refund (exemption) filing, declaration, etc. Professional institutions can also be consulted for assistance.
It is said that the company is in Jiangxi and will export products recently. It is necessary to find a reliable export inspection agency. It is hoped that the agency is familiar with the process, efficient, has good service and reasonable price. Ask which export inspection agency in Jiangxi is good. The best answer points out that factors such as professionalism, experience and reputation can be considered when choosing an agency. Zhongshitong is recommended. Its team is professional, the price is reasonable and the service response is fast. Multiple comparisons should be made when choosing.
Ask whether the company can enjoy tax refunds when exporting products through an agency company, as well as the specific procedures, risks and precautions. The best answer states that export agency can enjoy tax refunds, which can be divided into situations where the entrusting party handles the tax refunds, etc. The procedures include preliminary preparations, collecting materials, entering declaration data, etc. When applying for tax refunds, the materials should be authentic and complete, and attention should be paid to policy changes and declaration time, etc. The operation according to regulations is not complicated.
The company hires a foreign trade agency to export products and wants to know the ways to view the export details, such as how to obtain information like goods specifications and quantity. The best answer indicates that the details of foreign trade agency exports can be comprehensively grasped through channels such as the customer management system or online platform provided by Zhongshitong, communication with business contacts, the customs electronic port system, and the logistics tracking platform.
The company intends to find an agent to export products and has doubts about the liability attribution of foreign exchange collection and tax. It wants to know whether it is the principal or the agent who is responsible for foreign exchange collection and tax handling in agency export. The best answer states that there are two models for foreign exchange collection: the agent collects the foreign exchange and then transfers it to the principal, and the principal directly collects the foreign exchange. Regarding tax, the principal generally applies for export tax rebates, and the agent assists. For other taxes, the liable party is determined according to the agreement and the principle of benefit.
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Professional consultant answers
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
When looking for an export agency, first clarify your needs, such as the type of products and expected export volume.
Then, search online to check the agency’s official website and understand its service scope and processes. For example, the SinoTrans website details various services. Also, review third-party platform evaluations for authentic client feedback.
Additionally, ask peers for recommendations, as their practical experience can provide reliable references.
When contacting agencies, assess their professionalism, such as whether they can clearly explain export procedures and tariff policies.
Also, understand their fee structure to avoid hidden costs later. Evaluate the company’s scale and establishment time—longer-operating and larger-scale companies are generally more reliable.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
Attend trade fairs, where you can directly interact with agencies, observe their capabilities and service attitudes, and compare multiple companies at once.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
Post inquiries on foreign trade forums. Many experienced users there may recommend reliable agencies and share tips for selecting one.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
Choose an agency with extensive export experience, especially for products similar to yours. Experienced agencies can better handle potential issues.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
Prioritize the agency’s customs clearance capabilities, such as strong customs relationships and efficient procedures, which directly impact export efficiency.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
Assess the agency’s financial strength, as robust finances ensure smooth operations during unexpected situations.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
Evaluate the agency’s logistics resources. High-quality logistics can streamline transportation and reduce costs and risks.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
Confirm the agency’s service team—a professional and stable team ensures consistent, high-quality service.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Ask whether the agency offers value-added services like market research or overseas promotion, which could significantly aid product exports.