Upon receiving client's commission, first confirm detailed information with the client, including cargo details like product name, weight, volume, quantity, etc., as well as shipping requirements such as port of loading, port of discharge, delivery time, etc.
Then, based on this information, select appropriate shipping company or airline to book space. When booking, pay attention to verify sailing schedule, flight information and space availability.
Next arrange cargo loading and customs clearance. For loading, ensure cargo is securely packed and properly placed to avoid damage during transit. For customs clearance, prepare accurate documents like declaration form, invoice, packing list, contract, etc., making sure declared information matches actual goods, otherwise it may cause customs delays or even clearance failure.
After cargo is loaded onto vessel or aircraft, promptly obtain shipping documents like bill of lading and deliver them to client, while tracking shipment status until goods successfully arrive at destination port and are delivered to consignee.
Professional consultant answers
Amanda YangYears of service:3Customer Rating:5.0
Cost control consultantConsult
Upon receiving client's commission, first confirm detailed information with the client, including cargo details like product name, weight, volume, quantity, etc., as well as shipping requirements such as port of loading, port of discharge, delivery time, etc.
Then, based on this information, select appropriate shipping company or airline to book space. When booking, pay attention to verify sailing schedule, flight information and space availability.
Next arrange cargo loading and customs clearance. For loading, ensure cargo is securely packed and properly placed to avoid damage during transit. For customs clearance, prepare accurate documents like declaration form, invoice, packing list, contract, etc., making sure declared information matches actual goods, otherwise it may cause customs delays or even clearance failure.
After cargo is loaded onto vessel or aircraft, promptly obtain shipping documents like bill of lading and deliver them to client, while tracking shipment status until goods successfully arrive at destination port and are delivered to consignee.
Emily LiuYears of service:10Customer Rating:5.0
Settlement and payment expertConsult
Don't forget to confirm warehouse receiving time and requirements with warehouse in advance to arrange cargo receiving beforehand, preventing subsequent process being affected by receiving issues. Also, for special cargo like dangerous goods, follow special regulations.
Michelle ChenYears of service:3Customer Rating:5.0
Business coordination consultantConsult
When booking space, it's better to compare prices and services of multiple shipping companies or airlines to obtain cost-effective space. Meanwhile maintain close communication with freight forwarder's operators to keep updated on cargo status.
Andrew HuangYears of service:7Customer Rating:5.0
Supply chain optimization expertConsult
When preparing customs documents, carefully check all documents to ensure consistency of information across documents, otherwise customs inspection may cause trouble if problems are found. Moreover, different goods may have different regulatory requirements that should be understood in advance.
Elizabeth LiYears of service:3Customer Rating:5.0
Compliance and risk managerConsult
Before cargo loading, it's advisable to take photos of goods for record. In case of damage during transit, these can serve as evidence. Also, clarify cost details with client to avoid disputes later.
David LiYears of service:6Customer Rating:5.0
Senior customs declaration consultantConsult
Pay attention to destination port's policies/regulations and clearance requirements, inform client to prepare corresponding documents in advance, otherwise clearance may be hindered upon arrival. Some countries have special requirements for wooden packaging for example.
Jennifer WangYears of service:4Customer Rating:5.0
Market development consultantConsult
During transit, stay updated on factors like weather that may affect shipment. If delays are likely, communicate with client in advance to set proper expectations.
William YangYears of service:5Customer Rating:5.0
International logistics consultantConsult
Confirm freight payment terms with client clearly, whether prepaid or collect, to avoid disputes during settlement. Also verify all charge details carefully when settling costs.
James LiuYears of service:10Customer Rating:5.0
Foreign trade tax refund consultantConsult
After cargo delivery to consignee, collect feedback promptly so any issues can be resolved timely, which also helps improve service quality and pave way for future business.