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How exactly should export freight forwarding be conducted?

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I'm new to export freight forwarding and not very clear about the entire export process. I'd like to know what tasks need to be done from receiving client's commission to successful export of goods, what steps are involved, and what precautions should be taken at each stage? Hope experienced friends can explain in detail to help me get started quickly.

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Professional consultant answers

Amanda Yang
Amanda YangYears of service:3Customer Rating:5.0

Cost control consultantConsult

Upon receiving client's commission, first confirm detailed information with the client, including cargo details like product name, weight, volume, quantity, etc., as well as shipping requirements such as port of loading, port of discharge, delivery time, etc.

Then, based on this information, select appropriate shipping company or airline to book space. When booking, pay attention to verify sailing schedule, flight information and space availability.

Next arrange cargo loading and customs clearance. For loading, ensure cargo is securely packed and properly placed to avoid damage during transit. For customs clearance, prepare accurate documents like declaration form, invoice, packing list, contract, etc., making sure declared information matches actual goods, otherwise it may cause customs delays or even clearance failure.

After cargo is loaded onto vessel or aircraft, promptly obtain shipping documents like bill of lading and deliver them to client, while tracking shipment status until goods successfully arrive at destination port and are delivered to consignee.

Emily Liu
Emily LiuYears of service:10Customer Rating:5.0

Settlement and payment expertConsult

Don't forget to confirm warehouse receiving time and requirements with warehouse in advance to arrange cargo receiving beforehand, preventing subsequent process being affected by receiving issues. Also, for special cargo like dangerous goods, follow special regulations.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

When booking space, it's better to compare prices and services of multiple shipping companies or airlines to obtain cost-effective space. Meanwhile maintain close communication with freight forwarder's operators to keep updated on cargo status.

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

When preparing customs documents, carefully check all documents to ensure consistency of information across documents, otherwise customs inspection may cause trouble if problems are found. Moreover, different goods may have different regulatory requirements that should be understood in advance.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

Before cargo loading, it's advisable to take photos of goods for record. In case of damage during transit, these can serve as evidence. Also, clarify cost details with client to avoid disputes later.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

Pay attention to destination port's policies/regulations and clearance requirements, inform client to prepare corresponding documents in advance, otherwise clearance may be hindered upon arrival. Some countries have special requirements for wooden packaging for example.

Jennifer Wang
Jennifer WangYears of service:4Customer Rating:5.0

Market development consultantConsult

During transit, stay updated on factors like weather that may affect shipment. If delays are likely, communicate with client in advance to set proper expectations.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

Confirm freight payment terms with client clearly, whether prepaid or collect, to avoid disputes during settlement. Also verify all charge details carefully when settling costs.

James Liu
James LiuYears of service:10Customer Rating:5.0

Foreign trade tax refund consultantConsult

After cargo delivery to consignee, collect feedback promptly so any issues can be resolved timely, which also helps improve service quality and pave way for future business.

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