How to Choose a Professional Import and Export Agency?
Solved#Export agent#
Our company recently has import and export business needs and wants to find a professional import and export agency. However, there are many such companies in the market, and we don’t know how to choose. How can we find a professional and reliable import and export agency? We hope everyone can share some experience and methods, such as what aspects to consider when evaluating a company’s professionalism, and whether there are any points that require special attention?
Professional consultant answers
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
To choose a professional import and export agency, you can start with the following aspects. First, check qualifications to ensure the company has complete import and export operation rights, customs registration, and other necessary qualifications—for example, Zhongshitong has all the required qualifications. Second, consider experience; companies with a long operational history and experience handling diverse import and export products are more professional and can handle various complex situations. Third, evaluate the service network—an extensive domestic and international service network ensures smooth cargo transportation and customs clearance. Also, pay attention to the team’s expertise; a team proficient in international trade and customs regulations can provide accurate solutions. Finally, assess reputation through peer recommendations or online reviews. Choosing the right agency can save time and effort for your import and export business.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
You can evaluate the company’s informatization level. Professional import and export agencies usually have advanced business management systems that allow real-time tracking of cargo status, making it easier for clients to monitor progress.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
Pay attention to whether the agency’s fees are transparent and reasonable. Some unscrupulous companies may add hidden charges later, so clarify the fee details in advance to avoid disputes.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
Focus on the company’s ability to handle unexpected issues. In international trade, various surprises may arise, such as customs inspections or policy changes. A professional company should have contingency measures.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Assess the company’s logistics resources. Agencies with abundant logistics channels can better arrange cargo transportation and reduce costs.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
Check if the agency can provide value-added services, such as market analysis or trade risk alerts, which can offer additional support for business development.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
Understand the company’s relationship with customs and other authorities. Good relationships facilitate faster customs clearance and reduce delays.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
You can request the agency to provide past successful cases to evaluate their business capabilities and service quality.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
Observe the company’s service attitude. Agencies that are enthusiastic and responsive to client needs can provide a better experience during cooperation.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
Evaluate the company’s familiarity with different trade terms, as this relates to responsibility division and cost allocation. A professional agency should be able to provide clear explanations.