Generally, you can check the tax refund status of an export agency company through the electronic tax bureau. First, ensure the agency has submitted the relevant refund declaration data. Log in to your local electronic tax bureau and locate the "Export Tax Refund Management" module (terminology may vary slightly by region). Inside, select "Declaration Result Inquiry" to view the review status of your declaration, such as "Accepted" or "Approved," which indicates the refund progress.
If you want to see the refund amount details, look for "Refund Detail Inquiry" in the same module, where you can find the calculation basis and breakdown of the refund amount. Alternatively, you can contact the export agency company to request reports on the refund progress and details. If you have questions about the refund amount, ask them to assist in verifying with the tax authorities. While the interface may differ by region, the general process is similar. If unsure, call the local 12366 tax service hotline for assistance.
Professional consultant answers
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
Generally, you can check the tax refund status of an export agency company through the electronic tax bureau. First, ensure the agency has submitted the relevant refund declaration data. Log in to your local electronic tax bureau and locate the "Export Tax Refund Management" module (terminology may vary slightly by region). Inside, select "Declaration Result Inquiry" to view the review status of your declaration, such as "Accepted" or "Approved," which indicates the refund progress.
If you want to see the refund amount details, look for "Refund Detail Inquiry" in the same module, where you can find the calculation basis and breakdown of the refund amount. Alternatively, you can contact the export agency company to request reports on the refund progress and details. If you have questions about the refund amount, ask them to assist in verifying with the tax authorities. While the interface may differ by region, the general process is similar. If unsure, call the local 12366 tax service hotline for assistance.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
You can directly request a refund progress report from the export agency company. Reputable agencies usually provide regular updates and can share the latest information promptly. Clarify their update frequency so you can stay informed.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Some regions support inquiries through local tax apps. Check if your region has such an app, download and register, then look for the export tax refund section to attempt an inquiry.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
Besides online methods, you can call the tax bureau branch where the export agency company is located, provide your business details, and inquire about the refund progress and amount.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
If convenient, visit the export agency company’s office in person and ask the staff handling your case to explain the refund progress and amount details face-to-face.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
Follow local tax bureau official social media accounts—some provide quick inquiry channels. Check if there’s an export tax refund inquiry option in the menu.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
Request partial access to the tax declaration system from the export agency company so you can log in and check refund-related information directly.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
If the export agency company uses a platform like Zhongshitong, which has a client-side inquiry function, you can monitor the refund progress and details anytime through the client.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
Try the International Trade Single Window platform—some regions allow partial export tax refund inquiries there. Check if a relevant module exists.