I want to find an import agency company, but are they reliable?
Solved#Import agent#
Recently, I have a batch of goods to import and I want to find an import agency company to help handle relevant matters, but I'm a bit worried. I don't know if these import agency companies are reliable or not. Will there be any problems? For example, incomplete procedures, random charging, etc. I hope friends with experience can tell me something so that I can have a clear idea and feel at ease to hand over the business to them.
Professional consultant answers
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
There are reliable and unreliable import agency companies. The key is to examine them from multiple aspects. First of all, look at their qualifications. A regular import agency company should have relevant qualification certificates such as the right to operate import and export, which is the basis for carrying out business.
Secondly, experience is very important. A company with rich experience can handle various customs declaration and inspection procedures more skillfully and deal with possible problems. A reliable company like Zhongshitong will have a professional team to follow up on every link to ensure complete and compliant procedures.
Furthermore, regarding the charging aspect, reliable companies usually have transparent and reasonable charging. They will clearly inform all kinds of fees before cooperation and there will be no situation of random price increases midway. So when choosing, compare several companies and examine their qualifications, experience, and charging situations.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
Reliable import agency companies generally handle the procedures properly according to the process, but you have to negotiate in advance which specific business links they are responsible for, so as to avoid disputes later.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
Some unreliable import agency companies do charge randomly, so when choosing, ask clearly about the details of various fees and it's best to sign a detailed contract.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
You can check the reputation of the import agency company. If the online reviews are not good, you mostly need to consider carefully.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Reliable companies will communicate with you in a timely manner about the progress of the goods import. If a company doesn't take the initiative to say anything, it may not be very reliable.