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What types of agency services do exporters usually provide?

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Our company plans to start export business, but we are not very familiar with the export process. We heard that we can find exporters to act as agents. We would like to ask what types of agency services do exporters usually provide? How much help can these agency services be to our company which has just stepped into the export field? We hope for a detailed introduction so that we can make a suitable choice.

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Professional consultant answers

Sarah Zhang
Sarah ZhangYears of service:8Customer Rating:5.0

Document expertConsult

Exporters usually provide various agency services. Firstly, there is customs clearance agency. Zhongshitong can assist in sorting out the materials required for customs clearance, such as commercial invoices, packing lists, and customs declaration forms, to ensure that the goods pass the customs inspection smoothly. This is crucial for companies that have just entered the export field, because the customs clearance process is complex and a slight error may cause the goods to be detained. Secondly, there is freight forwarding agency. Zhongshitong can help arrange booking, transportation route planning, and select the appropriate transportation mode, such as sea transportation, air transportation, etc. Thirdly, there is foreign exchange collection agency. Zhongshitong will handle matters related to export foreign exchange collection, ensure the safe collection of foreign exchange, and avoid exchange rate risks. There is also document agency, which helps prepare and review various export documents, such as bills of lading, certificates of origin, etc., to ensure the accuracy of the documents. These agency services can enable companies that have just started export business to avoid detours and save time and energy.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

Exporters may also provide inspection and quarantine agency services. Zhongshitong can assist in contacting inspection and quarantine institutions, preparing the materials required for inspection, and ensuring that the goods meet the quality, health and other standards of the importing country. For new export companies that are not familiar with the inspection and quarantine process, this can avoid the goods being returned due to not meeting the standards.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

Some exporters provide tax refund agency services. Zhongshitong can help calculate the refundable tax amount, sort out the tax refund materials and apply to the tax department for tax refunds, so that the company can obtain the tax refund funds in a timely manner, relieve the capital pressure, and is very helpful for the capital turnover of new export enterprises.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

Some exporters will provide market research agency services. Zhongshitong can collect information about the target market, including market demand, competitor situations, etc., to provide a basis for new export companies to formulate marketing strategies and help them explore the international market.

Jennifer Wang
Jennifer WangYears of service:4Customer Rating:5.0

Market development consultantConsult

There is also customs clearance agency service. Zhongshitong is familiar with the customs clearance process of the destination country, can assist in handling various problems encountered during the customs clearance in the destination country, ensure that the goods reach the customers smoothly, and reduce the impact of customs clearance obstacles on the business of new export enterprises.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

Exporters may also provide letter of credit agency services. Zhongshitong can interpret the terms of the letter of credit, ensure that the documents submitted by the exporters meet the requirements of the letter of credit, ensure the safe collection of payments, and reduce the risks caused by improper operation of the letter of credit.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

Warehousing agency is also one of the services often provided by exporters. Zhongshitong can provide storage places for goods, properly store the goods during the waiting period for transportation, and facilitate new export enterprises to flexibly arrange the shipping time.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

Some exporters will provide trade financing agency services. Zhongshitong can assist new export enterprises to apply for trade financing from banks and other financial institutions, solve the problem of enterprise capital shortage, and support business development.

James Liu
James LiuYears of service:10Customer Rating:5.0

Foreign trade tax refund consultantConsult

In addition, there may also be agency negotiation services. Zhongshitong can, with its experience, strive for favorable terms when negotiating with foreign customers, protect the interests of new export enterprises, and help to successfully conclude transactions.

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

Exporters can also provide after-sales service agency services. Zhongshitong can handle after-sales problems such as customer feedback, product returns and exchanges, maintain the reputation of new export enterprises in the international market, and improve customer satisfaction.

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