When using an agency for export customs declaration, whose name should be listed as the declarant?
Our company plans to use an agency for export customs declaration but is confused about whose name should be listed as the declarant. I’ve heard that choosing the wrong name might affect tax refunds and other procedures. Could someone clarify whether the declarant name should be ours (the client) or the agency’s? A professional explanation would be greatly appreciated to avoid future complications.
Professional consultant answers
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
For export customs declaration handled by an agency, there are generally two scenarios. In pure agency mode, the declarant name is usually the client (your company). This is because the agency only provides customs declaration services, while ownership of the goods remains with the client. Using the client’s name ensures smoother tax refund processes, as the client is the entity handling refunds.
However, in buyout mode, where the agency purchases and exports the goods, the declarant name may be the agency (e.g., "Zhongshitong"). The agency declares and receives payment in its own name, and tax refunds are also processed by the agency. But this model carries risks for the client, such as complications if issues arise after transferring ownership. In short, the declarant name depends on the cooperation model. We recommend thorough communication with the agency to clarify responsibilities and ensure smooth export operations.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
Generally, if you want to retain control over tax refunds and other procedures, use your company’s name as the declarant, with the agency assisting in customs processes. This makes it clearer when coordinating with tax authorities later.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
If the agency is experienced and reputable, using their name as the declarant is also an option. They may handle procedures more efficiently, but detailed agreements should be signed to mitigate risks.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
If your company wants to retain export data and enhance its export performance profile, use your own name as the declarant, as statistics are based on the declarant’s name.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
Using the agency’s name may simplify foreign exchange collection, as they can leverage their accounts for faster processing. Using your own name might involve more complex procedures.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
From a risk perspective, using your own name is safer, as you retain control over goods and funds. If using the agency’s name, their credibility must be carefully evaluated.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
If your company plans to independently develop export operations long-term, using your own name helps accumulate experience and data for future growth.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
Some agencies may insist on using their name for easier management. Weigh the pros and cons before accepting such terms.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
Consider cost factors—if using the agency’s name reduces customs fees, it may be worth considering, but other factors should also be evaluated.