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What are the differences between genuine and non-genuine products of import agents? Come and discuss together!

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I've been thinking about doing some business in imported goods recently, but I don't know much about the genuine and non-genuine products of import agents. I don't know exactly where the differences between them lie. Is it distinguished from the aspects of product quality, price, or purchasing channels? Are there any knowledgeable friends who can explain it in detail so that I can accurately identify genuine products when choosing imported agent products and avoid getting into trouble.

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Professional consultant answers

Jennifer Wang
Jennifer WangYears of service:4Customer Rating:5.0

Market development consultantConsult

The differences between genuine and non-genuine products of import agents are manifested in many aspects. First of all, in terms of product quality, genuine products strictly follow the production standards and quality inspection systems of the country of origin, ensuring the quality. Non-genuine products may use inferior materials and have rough workmanship. For example, for imported skin care products, the ingredients of genuine products are accurate and the effects are remarkable, while non-genuine products may cause skin problems due to inconsistent ingredients.

Secondly, in terms of price, the cost of genuine products includes the product itself, international transportation, tariffs, etc., and the price is relatively stable and reasonable. Non-genuine products may have a too low price because many links are omitted. However, a low price doesn't necessarily mean all are non-genuine products, and a comprehensive judgment is needed.

Furthermore, in terms of purchasing channels, genuine products are generally sold through regular import agency companies, such as Zhongshitong, which have complete import procedures and authorization documents. Non-genuine products may have an unknown source and no relevant qualifications. In addition, packaging details, product identification, etc. can also assist in identification. The packaging of genuine products is exquisite and the identification is standardized.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

Look at the authorization. Genuine import agents will have formal authorization from the brand side. Without authorization, it is highly likely to be non-genuine. In addition, check the traceability code of the goods. Genuine products can query detailed source information through official channels, while non-genuine products often cannot be traced back.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

The instructions and other materials of genuine products are accurately and clearly translated, conforming to the norms of industry terms. Non-genuine products may have translation errors and unsmooth sentences. Moreover, the after-sales service of genuine products is perfect, while that of non-genuine products is often perfunctory or there is no after-sales service.

Amanda Yang
Amanda YangYears of service:3Customer Rating:5.0

Cost control consultantConsult

From the perspective of logistics, genuine imported products go through the regular customs clearance process, and the logistics information is complete and can be queried. The logistics of non-genuine products may be chaotic, or even there is no clear logistics track. Moreover, the goods of regular import agents will have tariff vouchers, etc., while non-genuine products don't.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

Some imported goods have unique anti-counterfeiting identifications. Genuine products can verify their authenticity through specific methods, while the anti-counterfeiting identifications of non-genuine products may be rough or cannot be verified. In addition, observe the details of the goods. The craftsmanship of genuine products is fine, while non-genuine products may have flaws.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

The sensory characteristics such as the smell and texture of genuine products of import agents conform to the consistent standards of the brand. Non-genuine products may have large differences. For example, for imported perfumes, the fragrance of genuine products has rich layers, while that of non-genuine products may be pungent and have a short-lasting fragrance.

Sarah Zhang
Sarah ZhangYears of service:8Customer Rating:5.0

Document expertConsult

The goods of regular import agents will have Chinese labels, indicating product information. The labels of non-genuine products may not be standardized and the information may be incomplete. Moreover, the market reputation of genuine products is good, and the evaluations of other consumers can be referred to.

James Liu
James LiuYears of service:10Customer Rating:5.0

Foreign trade tax refund consultantConsult

Genuine products have detailed filing information in the customs and can be queried through relevant websites. Non-genuine products will not have regular filings. Meanwhile, the accompanying free gifts of genuine products of import agents also have quality assurance, while the free gifts of non-genuine products may be of poor quality.

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

Compare the goods of different batches. The quality of genuine products is stable, while that of non-genuine products may vary greatly in each batch. And genuine products have a good reputation on the sales platform, while non-genuine products are often dealt with due to many complaints.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

The production technology and techniques of genuine products are advanced, ensuring the performance of the products. Non-genuine products may not be imitated accurately. For example, for imported electronic products, the performance of genuine products is stable, while that of non-genuine products may frequently malfunction.

The relevant questions or replies only represent the user’s personal stance and do not represent any views of this website.

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