What should be done to effectively recover the payment if an import and export agent refuses to pay?
Solved#Export agent#
Our company previously hired an import and export agent to handle business. The contract stipulates that the corresponding payment should be made after the completion of the business. But now the business has long been completed, and the other party has been delaying payment all the time. When calling to urge, they always find various excuses to shirk, and they don't reply to emails either. What should be done in this situation? How can we effectively get back the money that belongs to us? I hope everyone can give me some practical suggestions.
Professional consultant answers
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
First, try to communicate with the import and export agent again. However, this time, pay attention to the communication method. In the form of a formal letter, clarify the key information such as the amount of the payment, the payment basis, and the agreed payment time, and clearly inform the other party of the legal consequences of not paying on time. Keep the record of sending the letter. If the communication is fruitless, check whether there is a dispute resolution method stipulated in the contract. If there is an arbitration clause, apply for arbitration to the agreed arbitration institution; if not, prepare relevant evidence, such as the contract, business transaction records, and communication vouchers, and file a lawsuit in the court. During the lawsuit process, you can apply for property preservation to prevent the other party from transferring property and ensure the execution after winning the lawsuit later. In addition, you can also consult a professional lawyer, and they can provide more targeted solutions based on the specific situation.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
See if you can ask the industry association or chamber of commerce to help coordinate. Some industry organizations will mediate this kind of behavior of member units, and maybe it can prompt the other party to pay.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
You can send a payment reminder notice to the other party and clearly specify the deadline, with a tougher tone, indicating that legal means will be taken if they don't pay, which may make the other party take it seriously.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
If the other party is due to capital turnover problems, maybe you can negotiate a repayment plan in installments. Let the other party pay a part first, which is better than getting nothing.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
Find out if the import and export agent company has other partners and understand its business situation from the side. Maybe you can find a breakthrough to prompt it to pay back the money.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Under the premise of legality and compliance, appropriately exert public opinion pressure on the other party. For example, subtly mention this matter in the industry exchange group, which may make the other party pay under pressure.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
Check whether your own company has fully complied with the contract stipulations during the business process. Don't let the other party seize the handle to refuse payment for various reasons.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
Check whether the import and export agent has other debt disputes. If so, see if you can join other creditors to recover the payment together.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
You can ask a professional debt collection company to help, but pay attention to choosing a regular and qualified one to avoid getting yourself into unnecessary trouble.