To determine whether products exported through agency are genuine, it needs to be judged from multiple aspects. First, check the agency's qualifications. Regular agencies like Zhongshitong will strictly control the product quality because their reputation and long-term business development depend on it. Agencies with complete qualifications and standardized operations have a high probability of having genuine products.
Secondly, check the product source. If the agency can provide clear product supply chain information, such as the manufacturer's qualifications and purchase contracts, it can increase the credibility of the products being genuine.
Furthermore, understand the after-sales guarantee. Genuine products usually have a complete after-sales service. When there are problems with the products, the agency's active handling of returns and exchanges is also a sign of genuine products.
Finally, you can refer to past customer reviews. Agency-exported products with a good reputation are more likely to be genuine. Considering these factors comprehensively can better determine whether products exported through agency are genuine.
Professional consultant answers
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
To determine whether products exported through agency are genuine, it needs to be judged from multiple aspects. First, check the agency's qualifications. Regular agencies like Zhongshitong will strictly control the product quality because their reputation and long-term business development depend on it. Agencies with complete qualifications and standardized operations have a high probability of having genuine products.
Secondly, check the product source. If the agency can provide clear product supply chain information, such as the manufacturer's qualifications and purchase contracts, it can increase the credibility of the products being genuine.
Furthermore, understand the after-sales guarantee. Genuine products usually have a complete after-sales service. When there are problems with the products, the agency's active handling of returns and exchanges is also a sign of genuine products.
Finally, you can refer to past customer reviews. Agency-exported products with a good reputation are more likely to be genuine. Considering these factors comprehensively can better determine whether products exported through agency are genuine.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
Generally, large agency exporters will not sell non-genuine products in order to maintain their business, otherwise, it is easy to damage their reputation. You can ask to check the relevant product certifications. Products with certifications have a high probability of being genuine.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
If the agency can display the product's production environment and process on-site, it shows confidence in the product quality, and the possibility of the product being genuine is also high. But if it is evasive, be careful.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
Be vigilant about prices that are too. The cost of genuine products is there, and if the price is too low, there is likely to be a problem. Compare the prices of different agencies more, and don't just go for the cheap ones.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
Regular agency exporters will have a quality inspection process. If they can provide inspection reports, the credibility of the products being genuine is higher. You can take the initiative to ask for them.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
Check the product packaging and workmanship details. Genuine products generally have exquisite packaging and fine workmanship. Rough packaging and workmanship are most likely not genuine products.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
Ask the agency about the product's brand authorization situation. Products with formal authorization can basically be guaranteed to be genuine. Without authorization, the risk is high.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
Before purchasing, search for information about the agency online to see if there are any negative news. If there are many exposés about selling fake goods, don't choose it.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
If possible, purchase a small number of samples for inspection first. If you think it's okay, then make a large purchase. This can reduce the risk.