First of all, you should keep calm and study the contract terms carefully to clarify key information such as payment conditions and time nodes to see if the other party has actually breached the contract. If it is determined that the other party has breached the contract, you can first try to communicate amicably with the agency company. In the form of a formal letter, clearly point out the other party's breach of contract behavior, demand that they pay the amount according to the contract, and set a reasonable deadline. If the communication yields no results, collect all the evidence related to the business, such as contracts, orders, shipping orders, and correspondence emails. These evidences will provide strong support for your subsequent legal actions. Next, you can consider seeking legal channels, filing a lawsuit with the court with jurisdiction, or applying for arbitration according to the arbitration clause in the contract. However, the legal process may be rather cumbersome and time-consuming, so you need to have certain patience and preparations.
At the same time, you can also file a complaint with relevant institutions such as the industry association and exert pressure with the help of third-party forces to prompt the other party to make payment.
Professional consultant answers
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
First of all, you should keep calm and study the contract terms carefully to clarify key information such as payment conditions and time nodes to see if the other party has actually breached the contract. If it is determined that the other party has breached the contract, you can first try to communicate amicably with the agency company. In the form of a formal letter, clearly point out the other party's breach of contract behavior, demand that they pay the amount according to the contract, and set a reasonable deadline. If the communication yields no results, collect all the evidence related to the business, such as contracts, orders, shipping orders, and correspondence emails. These evidences will provide strong support for your subsequent legal actions. Next, you can consider seeking legal channels, filing a lawsuit with the court with jurisdiction, or applying for arbitration according to the arbitration clause in the contract. However, the legal process may be rather cumbersome and time-consuming, so you need to have certain patience and preparations.
At the same time, you can also file a complaint with relevant institutions such as the industry association and exert pressure with the help of third-party forces to prompt the other party to make payment.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
See if you can find industry insiders who are known to both parties to mediate. Sometimes when an intermediary steps in to coordinate, it can break the deadlock and make the other party attach importance to the payment issue.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
Check the financial situation of the agency company. If it is a problem of capital turnover, you can negotiate with it to get the money back in installments. Maybe it will be easier to reach an agreement this way.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
When communicating with the other party, record the phone calls or keep the chat records. In case it comes to the legal process, these will all be favorable evidences.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
Carefully check if the other party has other business partners and indirectly find out if the other party has similar arrears situations. Maybe you can find partners to jointly safeguard rights.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
Consult the local commerce department to understand the handling suggestions and possible helping measures for such situations.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
You can appropriately exert public opinion pressure on the agency company on the premise of not violating the law and ethics to prompt it to make payment as soon as possible.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
Sort out the details of business dealings to see if there are any uncompleted cooperation matters on your part. If there are, handle them as soon as possible to avoid giving the other party an excuse for arrears.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
If there are provisions on liability for breach of contract in the contract, you can clearly inform the other party that they need to bear the liability for breach of contract in the communication or legal documents to increase their cost of delay.