Are the imported products represented by Tianhe genuine?
Solved#Import agent#
Recently, I've been considering buying some imported products and found that Tianhe represents quite a few imported goods. But I'm still a bit worried. I don't know if the imported products represented by Tianhe are genuine. After all, there are so many fake and shoddy products in the market now. I'm afraid of spending money but getting fakes. Are there any friends who know the situation and can tell me how well Tianhe controls the authenticity of imported products and how high the credibility of the imported products it represents is?
Professional consultant answers
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
To determine whether the imported products represented by Tianhe are genuine, it can be viewed from multiple aspects. First of all, as a regular enterprise, Tianhe has strict procurement channels. It has established long-term cooperation with many well-known foreign suppliers, ensuring the authenticity of products from the source. Secondly, imported products need to pass a series of strict inspections and quarantines when entering the country. Tianhe will abide by relevant regulations and provide complete product qualification documents, such as customs declarations, inspection and quarantine certificates, etc., which can prove that the products come from regular sources. Thirdly, the reputation and credibility of an enterprise are crucial. If it sells fakes for a long time, it will inevitably affect its brand image. Tianhe should not risk losing the big for the small. However, occasionally there are lawbreakers counterfeiting in the market. When purchasing, it is recommended to go through official and regular channels and check the relevant vouchers of the products. Overall, the imported products represented by Tianhe have a relatively high credibility.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
I bought imported products represented by Tianhe before. They felt good in quality when used and should be genuine. I didn't find any problems. The packaging, quality, etc. were all in line with the description.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
If Tianhe has a certain position in the industry, for its own development, it generally doesn't dare to sell fakes. Otherwise, it will be in big trouble if exposed. So I think it's very likely to be genuine.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
You can check the evaluations of other consumers. If most people say it's good, then the possibility that the product is genuine is high. You can go to some shopping platforms to check the reviews.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Regular agents need to sign agreements with brand owners. Since Tianhe can act as an agent, it shows that the brand owner approves, and the possibility that the product is genuine is high.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
Imported products all have traceability codes, and those represented by Tianhe should also have them. If you can check the product information, it is genuine.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
You can ask Tianhe to provide a product authorization letter. Having this can basically prove that it is a genuine agency product.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
If Tianhe has physical stores, go to the store and ask the staff. Maybe you can find out about the authenticity of the products.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
Some imported products have unique anti-counterfeiting marks. You can check to see if the products represented by Tianhe have them.