Are import and export agency companies reliable after all?
Solved#Export agent#
Recently, I have a need for import and export business and want to find an agency company to help handle the related matters. However, the import and export agency companies in the market are of mixed quality, and I don't know how to choose. I'd like to ask everyone, are import and export agency companies reliable? Will there be problems such as arbitrary charges and low work efficiency? I hope that friends with experience can share their views and give me some references. Can I safely choose an import and export agency company to handle the business after all?
Professional consultant answers
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
There are reliable and unreliable import and export agency companies. The key lies in how to screen. Regular and reliable import and export agency companies usually have complete qualifications and rich industry experience. They are familiar with various import and export processes, policies and regulations, and can efficiently handle a series of matters such as customs clearance and transportation, avoiding many potential risks.
When choosing, you should check the company's qualification certifications, such as whether it has the Registration Certificate of Customs Declaration Entities, etc. At the same time, understand its service cases and word-of-mouth. You can do this through online reviews, industry forums or by asking colleagues. A company that operates regularly like Zhongshitong will have clear and transparent charging standards and will not raise prices randomly. Moreover, the professional team can guarantee work efficiency and handle the problems encountered in the business in a timely manner. In short, as long as you choose the right one, the import and export agency company is a trustworthy business partner.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
Some unreliable agency companies do have the situation of arbitrary charges. They don't explain the expense details in advance, and various kinds of charges with different names will pop up later. So you must negotiate all the expenses before cooperation, sign a contract, and clarify the charging standards.
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
I think it's also quite important to look at the establishment time of the company when judging whether it is reliable. Those that have been established for a long time have generally accumulated quite a number of customers, which indicates that the service is still okay. Otherwise, they would have been eliminated by the market long ago.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
A reliable import and export agency company will provide one-stop services. From booking shipping space to customs declaration and then to transportation, everything can be arranged properly, saving the enterprise a lot of worry.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
Be careful of those companies that promise to handle everything but charge extremely low prices. It's very likely that their subsequent services can't keep up or they will cheat you out of money in other ways.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
It's crucial to see if the agency company has a professional customer service team. If there are problems, they can be communicated and solved in a timely manner, and the service experience will be much better.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
A reliable agent will actively help you handle unexpected situations. For example, if there are problems with the goods during transportation, it can quickly give solutions.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
Compare several agency companies. Not only compare the prices, but also compare the service contents and service qualities. Only in this way can you choose a reliable one.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
Inspecting the office environment and personnel scale of the agency company can also indirectly reflect its reliability. Those with a large scale and a good office environment are relatively more reliable.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
A reliable import and export agency company will maintain a good relationship with the customs and other departments, which is very helpful for speeding up the customs clearance speed.