Are American import customs clearance agency companies reliable? How to choose?
Recently, there is a batch of goods to be imported from the United States to China. I haven't had much contact with the import customs clearance part before. I want to find an agency company to help handle it. I'd like to ask if American import customs clearance agency companies are reliable? There are quite a lot of such companies in the market. How should I choose? I'm worried about encountering unreliable companies, which may delay the customs clearance of goods and cause unnecessary losses. Are there any experienced friends who can share the relevant situation?
Professional consultant answers
Jennifer WangYears of service：4Customer Rating：5.0
Market development consultantConsult
There are reliable and unreliable American import customs clearance agency companies. The key lies in making the right choice. First of all, a reliable company should have rich experience. For example, Zhongshitong has been focusing on American import customs clearance for many years and is familiar with the customs clearance processes of various goods and the policies and regulations of the US customs.
Secondly, professional qualifications are very important, such as having relevant customs declaration and inspection qualifications, etc. Moreover, in terms of service capabilities, it includes whether it can provide one-stop services, tracking and handling problems throughout the process from the departure of goods to the final completion of customs clearance. In addition, reputation cannot be ignored. You can learn about its past service quality through the evaluations of peers and on the Internet. When choosing, compare several companies, ask them to provide plans and quotations, and make a choice after comprehensive evaluation. In this way, it is easier to find a reliable American import customs clearance agency company.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
Look at the scale of the company. Generally, a large-scale company has more resources and stronger strength, and is relatively more reliable. Small companies may have a large turnover of personnel and unstable services.
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
Ask about the types of cases that the company has handled. If it has handled the customs clearance of goods similar to yours, then it is highly likely that it can handle your business well.
Robert ChenYears of service：6Customer Rating：5.0
Customer service consultantConsult
Learn about the handling time limit of the company. It is better if the customs clearance speed is fast and stable. After all, the earlier the goods are cleared through customs, the earlier they can enter the market.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
A reliable agency company will have a perfect after-sales service. When encountering problems, it can solve them in a timely manner and will not shirk responsibilities.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
You can examine the professional qualities of the company's employees, such as their familiarity with customs policies. This can reflect the overall professional level of the company.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
Check the cooperation situation between the company and departments such as the customs. A good cooperation relationship can better solve problems when encountering special situations.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
A reliable agency company will have a relatively transparent charging system. There will be no hidden fees, and the details of the quotation will be clear.
Emily LiuYears of service：10Customer Rating：5.0
Settlement and payment expertConsult
See if the company has an advanced logistics tracking system that can let you master the status of goods in real time.