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How can one successfully entrust an import agency for customs clearance?

NO.20250722*****

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Our company has a batch of goods that need to be imported recently. We have no previous relevant experience and would like to find an import agency customs clearance company to handle the customs clearance matters. May I ask how exactly should we entrust an import agency for customs clearance? What should we pay attention to? We hope to get a detailed introduction to the operation process. Thank you.

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Professional consultant answers

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

To entrust an import agency for customs clearance, first of all, it is necessary to select a professional and reliable agency customs clearance company, such as Zhongshitong. You can judge by checking its qualifications, word-of-mouth evaluations, etc. After determining the cooperation partner, sign a detailed entrustment agency customs clearance agreement with the agency customs clearance company to clarify the rights and obligations of both parties, including service contents, fees, etc. Then, provide the agency with complete and accurate goods information, such as the name, quantity, value, origin of the goods, etc., as well as relevant documents, such as commercial invoices, packing lists, bills of lading, etc. After receiving the information and documents, the agency customs clearance company will review them. After confirming that there are no errors, it will declare to the customs. During this period, it may be necessary to cooperate with the customs to inspect the goods. After the goods are cleared and released by the customs, the agency will notify you to pick up the goods. Throughout the process, close communication with the agency should be maintained.

Amanda Yang
Amanda YangYears of service:3Customer Rating:5.0

Cost control consultantConsult

Don't forget to prepare all kinds of documents required for customs clearance, such as contracts, certificates of origin, etc., and ensure their authenticity and accuracy. Otherwise, it may affect the progress of customs clearance.

Sarah Zhang
Sarah ZhangYears of service:8Customer Rating:5.0

Document expertConsult

When communicating with the agency about the fees, make sure to ask clearly about the fee details and whether there are any hidden fees to avoid subsequent disputes.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

Contact the agency customs clearance company in advance before the goods arrive at the port, leaving enough time to handle the customs clearance matters and prevent the goods from staying in the port and incurring additional costs.

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

If the goods have special regulatory requirements, such as involving endangered species, etc., inform the agency customs clearance company in advance so that they can prepare special documents in advance.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

It is best to specify the time nodes of customs clearance in the entrustment agreement so that the agency will have a stronger sense of urgency and can ensure the timely clearance of the goods.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

Keep an eye on the progress of customs clearance at all times. If there are any problems, communicate with the agency in time to solve them so that you have a clear idea in your mind.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

You can ask more questions about the customs clearance plan provided by the agency, understand the operation details clearly, so that the cooperation will be smoother.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

The calculation methods and payment times of the taxes and fees involved in the imported goods should also be confirmed with the agency in advance.

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