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How can I find a reliable export customs clearance agent?

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Our company recently has a batch of goods to be exported. We have never dealt with export customs clearance agents before and don't know how to find them. We are worried that finding an unreliable agent will affect the smooth export of goods and may also bring economic losses. So we'd like to ask everyone, through which channels can we find reliable export customs clearance agents? What are the things that need special attention?

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Professional consultant answers

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

To find an export customs clearance agent, first of all, you can ask for industry recommendations and inquire from peers with export experience. They have personal experiences, and their recommendations are often reliable. Secondly, search for relevant information online, visit the official websites of agent companies to understand their service scopes, experiences, customer evaluations, etc. You can also attend industry exhibitions to communicate with agent companies face to face.

When choosing, pay attention to the qualifications of the agent company, such as whether it has complete customs declaration qualifications. Understand its service capabilities, see if it has rich experience in handling various customs clearance problems and is familiar with the policies and regulations of the destination country. At the same time, the price cannot be ignored, but don't just look at the low price. Consider the price-performance ratio comprehensively. Agents with many years of industry experience and a good reputation like Zhongshitong are a good choice.

Sarah Zhang
Sarah ZhangYears of service:8Customer Rating:5.0

Document expertConsult

You can post questions on some professional trade forums. Many foreign trade people will share the customs clearance agents they have cooperated with. Looking at others' evaluations more will be helpful for the choice. In addition, you can also consult freight forwarding companies. They usually also have recommended customs clearance agents to cooperate with.

Emily Liu
Emily LiuYears of service:10Customer Rating:5.0

Settlement and payment expertConsult

Go to the local customs department to consult and find out which regular export customs clearance agents there are. The customs are quite familiar with the situations of these agent companies and can provide valuable information. At the same time, you can also know whether the agent companies have any violation records.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

Follow some social media groups in the foreign trade industry and ask about finding export customs clearance agents in them. Group members may give some practical suggestions and lists of agents, which are convenient for screening.

Amanda Yang
Amanda YangYears of service:3Customer Rating:5.0

Cost control consultantConsult

Bidding is also a way. Release the demand for customs clearance agents, let each agent company bid, and select the appropriate one by comparing plans, prices, etc. But pay attention to controlling the bidding process.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

You can contact chambers of commerce or industry associations. They usually have lists of member enterprises, among which there may be reliable export customs clearance agents, and the associations have certain supervision over member enterprises.

James Liu
James LiuYears of service:10Customer Rating:5.0

Foreign trade tax refund consultantConsult

Conduct on-site inspections of agent companies to intuitively understand their office environments, team sizes, etc. Agent companies with larger scales and professional teams usually offer more guaranteed services.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

Check the credit ratings of agent companies on various platforms, such as the credit information in the industrial and commercial system. Companies with good credit are more trustworthy.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

Understand the after-sales services of agent companies. Whether they can respond and solve problems in a timely manner when encountering problems is related to whether the customs clearance process is smooth.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

Compare the value-added services of different agent companies, such as providing suggestions for logistics plans, assisting in preparing documents, etc. This can bring convenience to exports.

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