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Is the export trade agency process complicated? How to proceed?

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Our company plans to engage in export trade but lacks relevant experience and wants to hire an agent for assistance. We’d like to know how export trade agency works. What should we pay attention to during the agency process? We hope to get a detailed explanation of the agency workflow and approximate costs so we can have a clear understanding and plan ahead.

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Professional consultant answers

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

The general process of export trade agency is as follows: First, select a professional agency company, such as Zhongshitong, and evaluate its reputation, qualifications, and service experience.

Second, sign an entrustment agreement with the agency company to clarify the rights and obligations of both parties, including service content and fees. Then, prepare export documents such as contracts, invoices, and packing lists, and submit them to the agency company.

The agency company will handle customs clearance procedures to ensure the legal export of goods. At the same time, they will arrange shipping bookings and select appropriate transportation methods and schedules based on the goods.

After the goods are shipped, the agency company will handle foreign exchange settlement, converting foreign currency into RMB for the client, and assist with export tax rebates. Regarding costs, they typically include agency fees, transportation fees, and customs clearance fees. Agency fees are usually charged as a percentage of the export amount, and standards vary among different agency companies.

Note that communication should be maintained during cooperation to ensure accurate and timely information exchange.

James Liu
James LiuYears of service:10Customer Rating:5.0

Foreign trade tax refund consultantConsult

When selecting an export trade agent, check the agency company’s capability in customs clearance at the destination port. Otherwise, issues may arise when the goods arrive.

Jennifer Wang
Jennifer WangYears of service:4Customer Rating:5.0

Market development consultantConsult

Pay attention to the agent’s familiarity with export policies for different products. Some products have many restrictions, and policy knowledge is crucial for smooth operations.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

Before signing the agreement, clarify service details, such as document handling and logistics tracking, to avoid disputes later.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

Learn about the agency company’s relationships with shipping companies, as good relationships may lead to better freight rates and cabin space.

Sarah Zhang
Sarah ZhangYears of service:8Customer Rating:5.0

Document expertConsult

During fee negotiations, don’t just focus on agency fees. Ask about hidden costs, such as handling fees.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

Evaluate the agent’s financial strength. A financially stable agent can better handle cash flow issues.

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

Check the agent’s after-sales service. Good after-sales support can promptly address emergencies during transportation.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

Ask peers about the agent’s reputation. A good reputation usually indicates reliability.

The relevant questions or replies only represent the user’s personal stance and do not represent any views of this website.

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