How to specifically handle air export freight forwarding? Share your experience!
I've just started in air export freight forwarding business and have no idea where to begin. Could you please advise on the specific operation process and key points for doing air export freight forwarding well? Which parties do I need to deal with? Are there any special precautions? I hope experienced professionals can explain in detail to help me quickly get up to speed with this business.
Professional consultant answers
Amanda YangYears of service:3Customer Rating:5.0
Cost control consultantConsult
To do air export freight forwarding well, first communicate with clients to understand cargo details such as name, weight, volume, destination, etc., then select appropriate airlines and flights accordingly.
Next, proceed with space booking by submitting booking requests to airlines and obtaining space confirmation. Meanwhile, prepare relevant customs clearance documents like declarations, invoices, packing lists, etc., assisting clients with customs clearance. If cargo requires inspection, arrange it in advance. After cargo arrives at the warehouse, follow up on security checks and loading.
Throughout this process, the key is to be familiar with airline rules and procedures, maintain good communication with clients, airlines, customs brokers, and other parties, promptly handle unexpected issues, and ensure smooth cargo transportation.
David LiYears of service:6Customer Rating:5.0
Senior customs declaration consultantConsult
For air export freight forwarding, you must master the completion of various documents like air waybills and bills of lading, as errors may cause cargo transportation delays. Also, constantly monitor flight statuses and promptly notify clients of delays or cancellations to negotiate solutions.
Robert ChenYears of service:6Customer Rating:5.0
Customer service consultantConsult
When communicating with clients, clearly explain cost details to avoid disputes later. Additionally, for special cargo like dangerous goods, strictly follow regulations and understand transportation requirements in advance.
Sarah ZhangYears of service:8Customer Rating:5.0
Document expertConsult
Building good relationships with suppliers, including airlines and ground service agents, is crucial for better resource coordination during space shortages or other needs. Also, focus on tracking and updating logistics information to keep clients informed of cargo status.
Michelle ChenYears of service:3Customer Rating:5.0
Business coordination consultantConsult
Don't overlook destination countries' policies and regulations, as some have restrictions on specific products or special customs requirements. Ensure cargo packaging meets air transport standards to prevent damage during transit.
Elizabeth LiYears of service:3Customer Rating:5.0
Compliance and risk managerConsult
Data accuracy is critical, whether for cargo information or document details. Additionally, accumulate industry resources, such as networking with freight forwarding peers, for mutual support when facing challenges.
William YangYears of service:5Customer Rating:5.0
International logistics consultantConsult
Understand cost accounting to provide reasonable quotes. Also, learn about transportation characteristics of different cargo types, like time-sensitive requirements for perishable goods. Monitor exchange rate fluctuations as they affect cost settlements.
Andrew HuangYears of service:7Customer Rating:5.0
Supply chain optimization expertConsult
Improve English proficiency since air freight often involves communication with international clients or airlines. Also, learn to use freight forwarding software to enhance efficiency and data management.
James LiuYears of service:10Customer Rating:5.0
Foreign trade tax refund consultantConsult
Focus on service quality by promptly responding to client needs. Provide quick solutions when transportation issues arise. Continuously learn industry updates to adapt to policy and market changes.
Joseph ZhouYears of service:10Customer Rating:5.0
Senior foreign trade managerConsult
For cargo insurance, offer clients reasonable advice and assist with insurance applications if needed. Always comply with industry standards and operate with integrity.