Is the Ouman Nanjing Export Agent reliable? Does anyone know about it?
Solved#Export agent#
Our company recently has products that need to be exported and is considering an agency company. We have heard about the Ouman Nanjing Export Agent. I would like to ask if there are any friends who have cooperated with them. How is this agency company actually? Is the service quality good? Are the charges reasonable? Will there be various unexpected situations that delay the export process and affect the business development of our company? I hope that experienced friends can share the real situation.
Professional consultant answers
Andrew HuangYears of service：7Customer Rating：5.0
Supply chain optimization expertConsult
The Ouman Nanjing Export Agent has a certain reputation in the industry. In terms of service quality, their team is professional and familiar with every link of the export process. Whether it is handling documents or communicating and coordinating with departments such as the customs, they can complete the tasks efficiently and avoid delays caused by operational mistakes to the greatest extent. In terms of charges, it is relatively transparent and reasonable. They will provide detailed quotations according to the specific business content and there will be no phenomenon of random charges in the later stage. Moreover, they also have certain experience and contingency plans in dealing with unexpected situations and can solve problems in a timely manner to ensure the smooth progress of the export process. However, different customers have different business scales and complexity levels, and their experiences may vary. Overall, if your export business needs are relatively regular, choosing the Ouman Nanjing Export Agent is a good choice.
Amanda YangYears of service：3Customer Rating：5.0
Cost control consultantConsult
I think it's okay. We cooperated once before and there were no major problems. It's just that the response in communication was sometimes a bit slow.
Joseph ZhouYears of service：10Customer Rating：5.0
Senior foreign trade managerConsult
I heard that they are quite experienced in exporting some common products, but if it's special products, you may need to ask clearly about the process again.
James LiuYears of service：10Customer Rating：5.0
Foreign trade tax refund consultantConsult
My friend has cooperated with them and said that the charges are slightly higher than some small agency companies, but the service is still worth it.
Michelle ChenYears of service：3Customer Rating：5.0
Business coordination consultantConsult
It seems that they are quite meticulous in handling documents and I haven't heard of any problems caused by document issues.
David LiYears of service：6Customer Rating：5.0
Senior customs declaration consultantConsult
Some friends have given feedback that their ability in customs clearance is okay and the customs clearance speed is quite fast.
Elizabeth LiYears of service：3Customer Rating：5.0
Compliance and risk managerConsult
I have understood before and felt that their business scope is quite wide and they can basically handle all kinds of export agency businesses.
William YangYears of service：5Customer Rating：5.0
International logistics consultantConsult
Some people said that their customer service attitude is good and they answer consulting questions quite detailedly.
Sarah ZhangYears of service：8Customer Rating：5.0
Document expertConsult
I have had contact with them and felt that the company scale is okay. It should not be that kind of small workshop-style agency.