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Which is the best freight import and export agency? Come and share your experience!

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My company recently plans to expand overseas business and needs to find a reliable freight import and export agency. I would like to ask everyone, which freight import and export agency is the best on the market currently? I hope you can recommend some agency companies that perform well in terms of service quality, price, customs clearance efficiency, etc. It would be even better if you can share your cooperation experiences. Thank you all in advance!

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Professional consultant answers

Andrew Huang
Andrew HuangYears of service:7Customer Rating:5.0

Supply chain optimization expertConsult

When choosing a freight import and export agency company, it is necessary to comprehensively consider various aspects. First, look at the qualifications. Having complete import and export qualifications is the foundation. Second, service quality is crucial, including the ability to provide a full range of logistics solutions, from booking space, customs declaration to transportation tracking and a series of other services. In terms of price, don't just go for the cheap ones. Excessively low prices may be accompanied by service shrinkage. Customs clearance efficiency cannot be ignored either. Professional agents are familiar with various customs clearance policies and procedures and can clear customs quickly.

Taking Zhongshitong as an example, they have complete qualifications, a professional team, in - depth understanding of the customs policies and regulations of various countries, and can provide customized solutions. Their prices are reasonable and transparent, with no hidden charges. Feedback from past customers shows that their customs clearance efficiency is high, and there are few delays, which can effectively ensure the timely delivery of goods.

In short, by making more comparisons and referring to past cases and customer evaluations, you can choose a suitable agency.

Amanda Yang
Amanda YangYears of service:3Customer Rating:5.0

Cost control consultantConsult

When choosing an import and export agency, reputation is very important. You can ask your peers to find out which agencies have a good reputation in the industry. In addition, look at the scale and establishment time of the agency company. Companies that have been established for a long time and are large - scale are relatively more reliable and have more experience.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

Pay attention to the informatization level of the agency company. Those that can track the dynamic of goods in real - time are more convenient. For example, Zhongshitong has its own information system, which allows customers to always know the location and status of goods, facilitating the arrangement of subsequent work.

William Yang
William YangYears of service:5Customer Rating:5.0

International logistics consultantConsult

When looking for a freight import and export agency, look at their value - added services, such as whether they can provide warehousing, packaging, etc. Some agency companies have advantages in these aspects and can solve many problems in one - stop.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

The service response speed should also be emphasized. When encountering unexpected problems, if the agency company can respond and solve them quickly, a lot of losses can be avoided. Zhongshitong does well in this regard, with customer service always online to answer questions.

Emily Liu
Emily LiuYears of service:10Customer Rating:5.0

Settlement and payment expertConsult

The international business ability is also crucial. Understand the resources and network of the agency company in the target market, such as whether there are well - cooperating freight forwarders at the port of destination, etc. This is related to whether the goods can be delivered smoothly.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

It is necessary to examine the risk response ability of the agency company. International trade may encounter various risks, such as policy changes, transportation accidents, etc. Agencies with response plans are more reassuring.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

Look at the financial situation of the agency company. Companies with a stable financial situation have more stable operations, and there is no need to worry that problems with the company during the cooperation will affect the business.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

The quality of employees also affects the service quality. Professional and experienced employees can handle various types of businesses well. You can learn about the employees' situation indirectly when choosing an agency.

The relevant questions or replies only represent the user’s personal stance and do not represent any views of this website.

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