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Is the export process of a freight forwarding company complicated? What should be done?

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I've just joined a freight forwarding company and I'm not very familiar with the export business. I'd like to ask, how does a freight forwarding company export goods? Is the whole process going to be very complicated? With which parties do I need to deal? I hope to understand the specific steps in detail so that I can get started with my work as soon as possible.

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Professional consultant answers

Sarah Zhang
Sarah ZhangYears of service:8Customer Rating:5.0

Document expertConsult

For a freight forwarding company to export goods, it can generally follow the following steps. First is to accept the consignment, sign an agency export contract with the client to clarify the rights and obligations of both parties

. Then understand the goods information, such as product name, quantity, weight, volume, etc., in order to arrange a suitable means of transportation

. After that, book shipping space with the shipping company or airline and obtain the shipping space confirmation

. Before the goods are warehoused, it is necessary to assist the client in preparing the customs declaration materials, including the customs declaration form, invoice, packing list, etc., and declare to the customs

. Arrange for loading onto a ship or an aircraft after the goods are released

. Track the goods' dynamics during the transportation and promptly feedback to the client

. After the goods arrive at the port of destination, assist the consignee with subsequent matters such as customs clearance and pick-up of goods. Although there are many links in the whole process, one can operate step by step after getting familiar with it.

David Li
David LiYears of service:6Customer Rating:5.0

Senior customs declaration consultantConsult

Pay attention to dealing with the commodity inspection department. Some goods need to undergo commodity inspection. Prepare the relevant materials in advance and cooperate with the commodity inspection process to ensure the smooth export of the goods.

Michelle Chen
Michelle ChenYears of service:3Customer Rating:5.0

Business coordination consultantConsult

Also, coordinate well with the warehouse. Arrange for the goods to be warehoused on time, and pay attention to the warehouse's requirements for the goods' storage conditions to avoid damage to the goods.

Robert Chen
Robert ChenYears of service:6Customer Rating:5.0

Customer service consultantConsult

Communication with the terminal is also important. Understand the terminal's operating hours, fees, etc., to ensure that the goods can be loaded onto the ship smoothly and the shipping schedule is not delayed.

Joseph Zhou
Joseph ZhouYears of service:10Customer Rating:5.0

Senior foreign trade managerConsult

Don't forget to communicate with freight forwarding peers. Sometimes, better shipping space resources or preferential prices can be obtained through cooperation, enhancing the company's competitiveness.

Elizabeth Li
Elizabeth LiYears of service:3Customer Rating:5.0

Compliance and risk managerConsult

Document management cannot be ignored. Sort and file all kinds of export documents for easy subsequent query and to deal with possible problems.

James Liu
James LiuYears of service:10Customer Rating:5.0

Foreign trade tax refund consultantConsult

Exchange rate fluctuations have an impact on exports. Pay attention to exchange rate changes and give clients reasonable quotation suggestions to avoid losses caused by exchange rate issues.

Jennifer Wang
Jennifer WangYears of service:4Customer Rating:5.0

Market development consultantConsult

Also, pay attention to the international political and economic situation, which may affect the customs clearance policies at the port of destination, etc. Make preparations in advance to deal with it.

Emily Liu
Emily LiuYears of service:10Customer Rating:5.0

Settlement and payment expertConsult

Communicate with the insurance company to purchase suitable insurance for the goods and reduce the risk of damage to the goods during transportation.

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